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San Francisco updates Bilingual Services Act for improved language access during emergencies

May 06, 2024 | San Francisco County, California



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This article was created by AI summarizing key points discussed. AI makes mistakes, so for full details and context, please refer to the video of the full meeting. Please report any errors so we can fix them. Report an error »

San Francisco updates Bilingual Services Act for improved language access during emergencies
The San Francisco County government meeting held on July 4, 2025, focused on significant amendments to the Damali a la Torre Bilingual Services Act, aimed at enhancing language access for limited English proficient (LEP) residents. The meeting commenced with acknowledgments to Deputy City Attorneys Alicia Cabrera and Anne Pearson for their contributions to drafting the new amendments.

The proposed amendments were a direct response to critical incidents, including mass shootings in Half Moon Bay and Monterey Park, which highlighted the failures of local agencies to provide essential language services during emergencies. The amendments aim to lower the language threshold requirement from 10,000 to 6,000 residents, thereby including Vietnamese speakers and ensuring that vital information is accessible in multiple languages.

Key provisions discussed included the requirement for city departments to maintain lists of bilingual employees, provide written materials in requested languages within 48 hours, and establish a streamlined complaint process for language access service difficulties. The meeting also emphasized the importance of creating a multilingual "Know Your Rights" brochure and developing standardized vocabulary lists for required languages.

Public comments highlighted the necessity of these amendments, with speakers advocating for improved outreach and translation services. Marlene Tran, a former immigrant rights commissioner, recommended that newsletters from supervisors include translations and that city hall TV coverage provide subtitles. Lee, an advocate from the Chinese for Affirmative Action, stressed the importance of language access for the growing immigrant population in San Francisco.

The meeting concluded with a call for public comments, allowing community members to express their support for the amendments and share personal experiences regarding language barriers. The discussions underscored the city's commitment to inclusivity and the need for ongoing improvements in language access services. The amendments will be revisited in the committee next week for further consideration.

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