San Francisco's Zuckerberg San Francisco General Hospital (ZSFG) is making significant strides in patient care and safety, as highlighted in a recent government meeting. The perinatal leadership team has been recognized for their exceptional commitment to providing respectful and equitable care for pregnant and postpartum patients, particularly among marginalized communities. Their efforts have led to the development of a comprehensive equity toolkit, which has been adopted by the Association of Women's Health Obstetrics and Neonatal Nurses. This initiative aims to combat systemic racism in healthcare, resulting in ZSFG achieving the lowest reported racism score among hospitals in San Francisco and nationwide.

In addition to perinatal care, ZSFG's patient safety program has shown remarkable results. A joint task force focused on fall prevention has reported only one fall with injury in the first half of 2024, a significant improvement. The hospital's intensive care unit (ICU) has also successfully reduced pressure injuries to a target of 0.2 per 1,000 patient days, thanks to dedicated efforts in equipment maintenance and enhanced training.

The Opioid Treatment Outpatient Program (OTOP) has expanded its services, completing over 600 patient intakes in 2024 alone, surpassing last year's total. This program is crucial for providing comprehensive care to individuals dealing with substance use disorders, and it is set to extend its services to more locations in the Bay Area.

Moreover, the Health Information Management Services team has made impressive contributions to both patient care and the financial health of ZSFG. Their initiatives have increased revenue significantly, demonstrating the importance of accurate clinical documentation in enhancing patient care and securing necessary funding for hospital operations.

These accomplishments reflect ZSFG's ongoing commitment to improving healthcare outcomes for all patients, particularly those from underserved communities. As the hospital continues to implement innovative strategies and foster collaboration among departments, it sets a strong example of effective public health initiatives in action.