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Laguna Honda prepares for Medicare certification survey amid resident discharges

October 17, 2023 | San Francisco City, San Francisco County, California


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Laguna Honda prepares for Medicare certification survey amid resident discharges
The Laguna Honda facility in San Francisco is on the brink of a crucial Medicare recertification survey, following significant progress in its compliance efforts. The facility received its Medicaid recertification in July and has since been preparing for the Medicare survey, which is expected to occur imminently. This preparation included a temporary pause on submitting milestones related to previous surveys, allowing staff to focus on ensuring readiness for the upcoming evaluation.

As of now, Laguna Honda has discharged 15 residents who no longer require skilled nursing care, with an additional 10 residents on a priority list for imminent discharge. The facility is working closely with various city departments to ensure safe transitions for these individuals, many of whom are moving to community-based services or returning home. However, concerns were raised during the meeting about the total number of residents identified for discharge, with some community members questioning whether all individuals who no longer need skilled care have been accounted for.

The discussions also highlighted ongoing challenges in finding appropriate placements for residents, particularly due to a shortage of available beds in San Francisco. The facility's leadership emphasized their commitment to ensuring that no resident is discharged without a safe and suitable destination, despite the complexities involved in the discharge process.

In addition to the recertification efforts, the Laguna Honda Joint Conference Committee reported on initiatives aimed at improving behavioral health services for residents with complex needs. This includes the establishment of specialized units and increased use of therapeutic interventions, such as pet robots for residents with dementia.

As the facility awaits the surveyors from the Centers for Medicare & Medicaid Services (CMS) and the California Department of Public Health, the leadership team remains vigilant and prepared to address any questions or concerns from the community. The outcomes of this survey will be pivotal in determining the future of Laguna Honda and its ability to continue providing essential services to its residents.

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