Wake EMS examines call volume trends amid aging population and healthcare disruptions

During a recent Wake County government meeting, officials discussed the rising call volume for emergency medical services (EMS) and its implications for the community. The conversation highlighted several factors contributing to this increase, beyond mere population growth.

Commissioner Adams raised concerns about the call volume trends, noting that they appear to be outpacing the expected growth rates. The response from officials indicated that the rise in call volume is multifaceted. While population growth is a significant driver, the aftermath of the COVID-19 pandemic has also played a crucial role. Disruptions in healthcare during 2020 and 2021 likely contributed to increased EMS calls in the following years.

Demographic shifts were another key point of discussion. With approximately 66 new residents moving into Wake County daily, a notable portion of this population is aged 55 and older. This demographic is known to utilize EMS services at a higher rate, suggesting that as the community ages, call volume is expected to rise correspondingly.

The meeting also touched on the potential impacts of Medicaid expansion on EMS call volume. While officials track the insurance status of individuals transported by EMS, they have not yet analyzed whether the expansion has led to a decrease in call volume due to increased access to primary care. There are concerns that upcoming federal changes to Medicaid could result in some individuals losing coverage, which may lead to higher call volumes as those affected seek emergency services.

Overall, the discussions underscored the complexity of factors influencing EMS demand in Wake County. As the community continues to grow and age, officials emphasized the importance of maintaining a resilient healthcare safety net to support residents' needs. The meeting concluded with a commitment to further analyze the data surrounding call volume trends and the effects of healthcare policy changes.