Aetna and Anthem unveil extensive member benefits for Virginia residents

Cardinal Care's Evening Virtual Member Education on June 10, 2025, unveiled a comprehensive array of enhanced benefits aimed at improving the health and well-being of Virginia's Medicaid members. The meeting highlighted the commitment of health care partners, including Aetna, Anthem HealthKeepers Plus, and Humana Healthy Horizons, to provide tailored support that addresses the unique needs of their members.

Aetna Better Health of Virginia emphasized its extensive benefits, which include free transportation to local resources, meal delivery post-hospitalization, and educational support such as GED test fee coverage. They also introduced specialized programs for pregnant members, individuals transitioning from incarceration, and mental health support for children. Aetna's focus on member rights and the ability to file grievances was underscored, ensuring that members can advocate for themselves effectively.

Anthem HealthKeepers Plus showcased its personalized care approach, with a dedicated care management team available across Virginia. They highlighted value-added benefits such as educational resources, employment support, and mental health services, all designed to empower members and enhance their quality of life.

Humana Healthy Horizons presented its commitment to improving member experience through a 24/7 nurse advice line and community partnerships that address food and housing needs. Their enhanced benefits focus on family well-being, health-related social needs, and preventative care, ensuring that members have access to essential resources for healthier living.

The meeting concluded with a strong emphasis on community engagement and the importance of clear communication between health care providers and members. As these programs roll out, Virginia's Medicaid members can expect a more supportive and responsive health care experience, tailored to their individual needs and circumstances.