HTA board discusses leadership changes and interim CEO challenges amid restructuring

The House Committee on Tourism convened on June 23, 2025, for a Joint Information Briefing to address critical issues surrounding the Hawaii Tourism Authority (HTA) and its leadership amid recent structural changes mandated by Senate Bill 1571. The meeting focused on the current state of HTA, the qualifications of its interim leadership, and the implications of the new law on the agency's operations.

The session began with discussions on the compensation package for the interim CEO, Caroline, who has been filling the role since the departure of the previous CEO. Board members expressed concerns about the qualifications of the current leadership team and the need for effective support during this transitional period. One board member emphasized the importance of having a qualified individual at the helm, noting that while Caroline has a significant history with HTA, there are still gaps in the team's capabilities.

Concerns were raised regarding the overall confidence in HTA's staff, with some members pointing to the agency's current low point and the mistakes made in recent years, including delays in critical projects like the convention center roof. The board acknowledged the need to rebuild trust and confidence in HTA's operations, with a commitment to addressing past errors and improving future performance.

The meeting also highlighted the recent changes brought about by Senate Bill 1571, which altered HTA's structure and budget approval process. The new law positions HTA as an advisory board, shifting budgetary authority to the Department of Business, Economic Development & Tourism (DBEDT). This change has raised questions about the agency's ability to manage its budget effectively and the timeline for funding approvals.

Dr. Tokyo, representing DBEDT, assured committee members that discussions were ongoing to ensure that immediate budgetary needs would be met, particularly with contracts due by July 1. He emphasized the importance of collaboration with HTA's leadership to navigate the new structure and restore confidence in the agency's operations.

As the meeting progressed, members expressed frustration over the repeated assurances of improvement without tangible results. They called for accountability and a clear plan moving forward, emphasizing the need for transparency in how taxpayer funds are managed.

The session concluded with a commitment to further discussions on the specifics of HTA's operations and the necessary steps to rebuild the agency's credibility. The committee plans to continue monitoring HTA's progress and will reconvene to evaluate the effectiveness of the changes implemented under the new law.