[{"_1":2,"_99":-5,"_100":-5},"loaderData",{"_3":4,"_26":27},"root",{"_5":6,"_17":10,"_18":19,"_20":21,"_22":10,"_23":-5,"_24":-5,"_25":10},"user",{"_7":8,"_9":10,"_11":10,"_12":-5,"_13":-5,"_14":15,"_16":-5},"roles",[],"isAuthenticated",false,"isPremium","planName","subscriptionStatus","featureFlags",{},"insightsBudget","isDevelopmentHost","userPreferences",{},"recaptchaSiteKey","6LcvOJcUAAAAAHsB-gPGfGktcRlKpH7OTIU_dMTD","isImpersonating","impersonation","affiliateStatus","isFreedomPortal","routes/v2/article/layout",{"_28":29,"_30":31},"notFound",true,"relatedArticles",[32,75,87],{"_33":34,"_35":36,"_37":38,"_39":40,"_41":42,"_43":44,"_45":46,"_47":48,"_49":50,"_51":52,"_53":54,"_55":56,"_57":58,"_59":60,"_61":62,"_63":64,"_65":66,"_67":68,"_69":70,"_71":68,"_72":73,"_74":73},"mediaId",6176345,"mediaKeyId","5348903-59db2d6001fa1f296bf201e3b558745b","parentId",5348903,"title","Emergency communications center reports 13.1% year-over-year increase in incidents; requests staffing additions","audioSeconds",298,"startMs",1101000,"endMs",1399000,"viewUrl","/Search/View?dp=1&key=5348903-59db2d6001fa1f296bf201e3b558745b&start=1101&end=1399","thumbnailUrl","https://assets.pipeline.soar.com/5348903-59db2d6001fa1f296bf201e3b558745b/thumbnail_1101000.jpg","articleUrl","/articles/6176345/Sumner-County/Tennessee/Emergency-communications-center-reports-131-year-over-year-increase-in-incidents-requests-staffing-additions","mediaUrl","https://secure.pipeline.soar.com/6176345-7ee8a244d09db23607ae91f4204d2253/orig.mp4?Expires=1777105495&Signature=NhrSGQu16gC~CVJaiemzdmSPIU6Zr8P8mGPwC2TFQcGvZGG-d1W5gRThuWvx4s4ONWXcHak7Ix1JzQL-2Xsk~yweiZptLiyaO6Kpg-M~Ty5qim-nRnBsVjtQKeda8qsbEpej~aTjOqVe0nylZI8jKm8Opys9aMjRec5RBNj369FjoEQM-6PNqAZp4223DOD~4wa3i07ZG4CgliLajMH6sd2cISynceuiZ7IbwkRfARypexPUAjXYpjEcLVfZv5hdeyaev2pNjSdBC0CsLWngRp4eyOVMOc5JOPQMoKjvc3aa23kc1HE3mdhqufO8pIMP9UaudUrd9ba2NCAQW7mytQ__&Key-Pair-Id=KUT5TJCACFTXG","author","Sumner County, TN","date","2025-07-10T08:20:17.097Z","article","The Sumner County Emergency Communications Center (ECC) told commissioners it processed about 124,000 incidents through its CAD system in the first half of the year, a roughly 13.1% increase compared with the same period in 2024. ECC representatives said outbound call volume remains roughly 6,500–7,000 per month.

ECC leadership said staffing is strained: the center had been fully staffed until about three weeks earlier and is now two positions down. To address rising demand, ECC requested in its budget submission for five additional telecommunicators and two chief-telecommunicator/technology positions (CTOs). The ECC said those hires would allow it to allocate more telecommunicators to larger agencies and to fill the EMS and fire dispatch pool.

\"We have asked for 5 telecommunicators and 2 CTOs, and that would help to put 2 telecommunicators on our larger agencies and put 3 in the EMS and fire pot,\" an ECC representative told the commission.

The ECC also reported that an upgraded CAD and records-management system purchased by the district was expected to go live in August and that the district paid for a system that can be used across multiple county agencies. ECC staff said the increase in incidents appears to be broadly distributed across call types rather than concentrated in a single category.

Why it matters: Rising call volumes and vacancies at a 911 dispatch center can slow response coordination and increase workload for remaining staff. ECC leaders said the requested positions are key to maintaining service levels as call volume grows.

No formal hiring action occurred at the meeting; the staffing request was described as part of the ECC report and will be reflected in upcoming budget deliberations.","mediaType","Video","parentTitle","Health and Emergency Committee (Table) 7/7/25","oneSentenceSummary","The county’s emergency communications center reported a 13.1% increase in incidents processed through CAD in the first six months of the year compared with the same period in 2024 and requested five telecommunicators and two CTOs in the budget to address rising call volume.","taxTitle","Sumner County, Tennessee","taxId",19115,"location","headline","","shortSummary",{"_33":76,"_35":36,"_37":38,"_39":77,"_41":78,"_43":79,"_45":80,"_47":81,"_49":82,"_51":83,"_53":84,"_55":56,"_57":58,"_59":85,"_61":62,"_63":64,"_65":86,"_67":68,"_69":70,"_71":68,"_72":73,"_74":73},6176350,"Sumner County sheriff’s office adopts vendor-managed off-duty scheduling; sheriff reports RMS upgrade and animal-control updates",386,1298000,1684000,"/Search/View?dp=1&key=5348903-59db2d6001fa1f296bf201e3b558745b&start=1298&end=1684","https://assets.pipeline.soar.com/5348903-59db2d6001fa1f296bf201e3b558745b/thumbnail_1298000.jpg","/articles/6176350/Sumner-County/Tennessee/Sumner-County-sheriffs-office-adopts-vendor-managed-off-duty-scheduling-sheriff-reports-RMS-upgrade-and-animal-control-updates","https://secure.pipeline.soar.com/6176350-93599437d9e46afb05d9daf091ccf07f/orig.mp4?Expires=1777105495&Signature=LsxyMCXdLuA-r34LlJBr~K-cnfPY5n8m4nGmmM4GYHQItG7Ccko6pfp7UomdKSOhsanAhKNtr5tXSB6AvWGh-FzjLHQRIZ2~QHkmCpn3~ZJX0Gj5hGBylU~8CFVCC1tbxhxCnjHX2EsK27yiFKXbRKT2uaTS16vR0unfSUtT~QPsbFYjwIPQBUEq1vMSH~pGakpsFEy51ZrNXtgyKj05iiIz5Hn61bWeENToKq5HI4btHzR8klhJvsN5now1qSlXblNI6M81H82mRUN8vKy7XnRyGrqdqOPDgBzkXBe6f1Ze6mkdc3Oy2Sd8Oz5oNSWqv4HIb8tOZAWbV70XR7An6g__&Key-Pair-Id=KUT5TJCACFTXG","The Sumner County Commission approved a vendor-run off-duty management platform the sheriff’s office said will coordinate off-duty scheduling, payments and the associated employer protections for deputies working private details.

Sheriff Craddock told the commission the off-duty management company will handle scheduling and payroll for deputies performing off-duty assignments and that \"it's not gonna cost the county a dime.\" He said vendors who hire deputies will pay for the service and that the company includes workers' compensation and liability insurance for off-duty shifts.

Commissioners asked whether the vendor coverage would overlap with existing county workers' compensation; Sheriff Craddock said the service manages injuries sustained while deputies work extra jobs that would not be considered on-duty county injuries under current rules.

The commission voted on the service agreement after the sheriff addressed the board; the transcript records a voice vote in favor (\"All in favor, say aye. Aye.\") and no roll-call tally in the record.

In his report, the sheriff also said the department is preparing to implement an upgraded records-management and computer-aided-dispatch (CAD) system and that the sheriff's office has been testing the training environment. The sheriff said the RMS/CAD work was \"long overdue\" and that he was optimistic about the August go-live date described by county staff.

The sheriff further reported on animal-control operations: about 50 animals in the adoption area were sterilized and vaccinated (with the caveat that some kittens were too young for sterilization), and roughly 15 dogs were currently listed for adoption at the shelter. The sheriff thanked external veterinarians and partners who are assisting with sterilizations and appointments.

Why it matters: The new off-duty management arrangement changes how deputies are scheduled and how liability for off-duty incidents is handled; the sheriff’s office said the county faces no direct cost. The RMS/CAD upgrade could affect public-safety recordkeeping and interagency coordination; increased sterilization and vaccination activity affects local animal-welfare outcomes.

No contract number or vendor name was recorded in the meeting transcript beyond an indication the vendor is based in Texas and that another county in the region already uses the platform.","The commission approved an off-duty management service for sheriff’s deputies that the sheriff said will cost the county nothing and provide workers’ compensation and liability coverage; the sheriff also reported progress on a new records-management system and animal-control sterilization and vaccination work.",{"_33":88,"_35":36,"_37":38,"_39":89,"_41":90,"_43":91,"_45":92,"_47":93,"_49":94,"_51":95,"_53":96,"_55":56,"_57":58,"_59":97,"_61":62,"_63":64,"_65":98,"_67":68,"_69":70,"_71":68,"_72":73,"_74":73},6176354,"Commissioners remove GPS discussion on EMS vehicles after contested vote; supporters vow records requests",734,120000,854000,"/Search/View?dp=1&key=5348903-59db2d6001fa1f296bf201e3b558745b&start=120&end=854","https://assets.pipeline.soar.com/5348903-59db2d6001fa1f296bf201e3b558745b/thumbnail_120000.jpg","/articles/6176354/Sumner-County/Tennessee/Commissioners-remove-GPS-discussion-on-EMS-vehicles-after-contested-vote-supporters-vow-records-requests","https://secure.pipeline.soar.com/6176354-d1affe17e03686a7386464f1a98c0336/orig.mp4?Expires=1777105495&Signature=GszuY~6lApbojucc1eYzLKW7~HOXkbtZB1Ga2Saert-NpnviEWV8gsnl02N84sFX8Rzb~-JFXs2Am8tPmF7aTaBFp0Ew-Yur3WDBtDB7VtolY8vcZlLy38mNu~2cIn5zwzFcjoXKzI5SvmLMFgBSnH3KiLZI8cKU7OEFROh-R1f8N5aJqRZQo2bFDQmnT~HIykj~evLGkkH4C~66xTlIdRLMtmgOiEwOeQgJqj-5A~p0wTP4ZedjVojH5t7aY1azSQXzaHOM0gnQnOLK-6sIZJdo3zx3Wx83ygzFXOV1Z4CtUc3lzy9jJvxZHF5PReskhGmmcsfqSReHv8W2Lz5JxQ__&Key-Pair-Id=KUT5TJCACFTXG","Sumner County commissioners voted to remove an agenda item about GPS tracking of county emergency medical services vehicles, and an effort to restore the item for public discussion failed during the same meeting.

Commissioner Wright, who pressed to keep the topic on the agenda, said he had \"several folks reach out\" about a lack of records showing how often ambulances leave stations and whether a GPS policy exists. He moved to add the item back for discussion so \"the people would know what it's about,\" but the motion was blocked by the chair and the earlier vote to strike remained in place.

The motion to remove the item (listed as 13c on the draft agenda) passed on a voice vote described in the meeting as 3 to 2. Commissioners did not record individual roll-call votes in the transcript for that motion. After the removal, multiple commissioners debated whether the matter could be raised again at a later meeting; one commissioner said it could be brought back at the next meeting.

Supporters of discussion said the question is about public accountability for county-owned assets. \"I'm just talking about the people who pay for things like GPS to install, maintain, and monitor. And we don't have a policy,\" Commissioner Wright said. He said his intent was not to compromise safety but to provide residents oversight of how county funds are spent.

Opponents and the chair ruled that because the item had been removed it could not be debated at that meeting. A commissioner who opposed reopening the item told the meeting the parliamentary rules did not permit adding it back during the same session after the removal vote.

The debate also touched on broader EMS resourcing and facilities: during the discussion Commissioner Wright referenced a recently authorized Westmoreland building project, saying the county had allocated \"4 and a half million dollars for a building in Westmoreland that's gonna house 2 ambulances,\" and argued citizens had a right to know how assets were used. Another commissioner warned that some information about personnel and vehicle locations is sensitive; one commissioner said they would pursue public records to obtain names and details because citizens were not being given that information directly.

No formal policy change or directive was adopted at the meeting; the transcript shows discussion and a successful motion to remove the GPS item from that session’s agenda. Several speakers indicated the issue could be raised again at a future meeting or pursued via public-records requests.

Why it matters: Commissioners framed the matter as one of both public accountability and personnel safety. Supporters said a clear GPS policy and call logs would tell residents how county money is used and how often ambulances are deployed; others said procedural rules and the sensitivity of personnel location data limit what can be discussed or released in open session.

The county did not adopt new written policy during the meeting. Commissioners suggested the topic could return to a future agenda after additional internal review or in response to a public-records request that one commissioner said they would file.","Sumner County commissioners voted 3-2 to remove an item about GPS on county EMS vehicles from the agenda. Supporters of discussion, who said citizens want transparency about ambulance deployments and vehicle tracking, tried to restore the item but were ruled out of order; one commissioner said they will pursue public records to obtain details.","actionData","errors"]

Article not found

Emergency communications center reports 13.1% year-over-year increase in incidents; requests staffing additions

Sumner County sheriff’s office adopts vendor-managed off-duty scheduling; sheriff reports RMS upgrade and animal-control updates

Commissioners remove GPS discussion on EMS vehicles after contested vote; supporters vow records requests