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211 service seeks $10K funding from Smith County to address budget deficit

July 08, 2025 | Smith County, Texas


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211 service seeks $10K funding from Smith County to address budget deficit
The Smith County Commissioners Court meeting on July 8, 2025, focused on addressing a significant budget deficit faced by the local 2-1-1 service, which provides essential support to residents in need. The service's representative highlighted a pressing financial situation, citing flat state funding that has remained unchanged for a decade, alongside a drastic decline in grants and private funding.

The representative reported a budget deficit of approximately $40,000, exacerbated by rising operational costs and reduced outreach capabilities. This reduction in outreach directly impacts the level of service provided to the community, which has seen a steady increase in demand. In the past three years, the 2-1-1 service has assisted 35,000 residents in Smith County, with 34% of local calls originating from this area.

To address the funding shortfall, the representative requested $10,000 from the county, emphasizing that this amount is reasonable given the service's impact and the growing needs of the community. The court members expressed understanding of the request, acknowledging the importance of the 2-1-1 service in supporting local residents.

In response to inquiries about future call growth, the representative indicated that calls from Smith County have increased by 29% since 2022, with expectations for continued growth in 2025. However, specific projections for future increases were not available at the time.

The discussion underscored the critical role of the 2-1-1 service in the community and the challenges it faces in securing necessary funding to maintain its operations. The court's decision on the funding request will be pivotal in determining the service's ability to continue meeting the needs of Smith County residents.

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