Area Agency on Aging clarifies veteran service eligibility and outreach methods

The Cass County Regular Board of Commissioners Meeting held on July 10, 2025, focused on several key topics, including veteran services and community support initiatives.

The meeting began with a presentation on the agency's achievement of veteran connector status, which aims to enhance support for veterans in the community. A representative explained the process for individuals seeking services, emphasizing that the information and access team effectively screens calls to identify veteran status. This screening is crucial for connecting veterans with appropriate services, including collaboration with veteran service officers and organizations like the VFW.

The discussion highlighted that any adult over the age of 18 can access these services, which are designed for individuals with chronic conditions or physical disabilities. The agency aims to dispel common myths about eligibility, clarifying that enrollment in specific programs is not a prerequisite for receiving assistance.

A significant point raised was the importance of cultural competency training for staff, particularly in how they inquire about veteran status. The approach of asking if someone has served, rather than directly asking if they are a veteran, was noted as a more effective way to encourage responses.

The meeting concluded with a reaffirmation of the agency's commitment to providing support for veterans, including assistance with issues such as PTSD and navigating VA services. The board emphasized the importance of these initiatives in fostering a supportive environment for veterans and their families in Cass County.