A recent presentation of the 2025 Citizen Survey results revealed that residents of Auburn, Alabama, hold a remarkably positive view of their city. The survey, which included a broad demographic representation, found that 93% of respondents rated Auburn as an excellent or good place to live, while 92% felt the same about raising children in the community. These figures are among the highest recorded nationwide.

The survey results indicate that overall satisfaction with city services remains high, consistent with previous years. Auburn outperformed the national average in 57 out of 59 service categories, with satisfaction ratings significantly above the U.S. average. Notably, residents rated the overall quality of city services 38 percentage points higher than the national average, and customer service received a remarkable 79% satisfaction rating, more than double the national average of 39%.

While the survey highlighted many strengths, it also identified areas for improvement. Traffic flow and management emerged as the primary concern for residents, reflecting challenges typical of a rapidly growing city. This issue was echoed in the survey's follow-up questions, where traffic management and city infrastructure maintenance were prioritized for future city leadership focus.

The survey also tracked trends over the past few years, showing that satisfaction levels have remained stable since the last survey in 2022. Improvements were noted in the quality of parks and recreation, which saw a rise in satisfaction from 80% to 87%. However, some areas, such as the quality of new industrial development and ease of travel by car, experienced declines in satisfaction.

In conclusion, the 2025 Citizen Survey results underscore Auburn's strengths as a desirable place to live and raise a family, while also highlighting key areas for city leaders to address in the coming years. The city’s commitment to maintaining high service quality and addressing resident concerns will be crucial as Auburn continues to grow and evolve.