A groundbreaking software upgrade for emergency dispatch services is on the horizon for Medina, Ohio, following a recent Finance Committee meeting. The proposed system aims to replace outdated flip-card methods currently used by dispatchers with a computerized solution that streamlines emergency response. This innovative software will automatically populate instructions for dispatchers during medical emergencies, enhancing the efficiency and accuracy of emergency calls.

The city is seeking a grant of $42,122.60 to cover the initial setup costs, with an annual maintenance fee of $8,000 thereafter. This upgrade comes after a previous system, Pro QA, was discontinued due to its cumbersome interface that delayed response times. Chief of Police emphasized the need for a more effective solution, stating, "Once I got promoted as chief, we discontinued the use... it was not effective."

The committee also discussed the ongoing renovation of the Medina Municipal Court, highlighting significant progress. However, plumbing issues have arisen, necessitating either the relining or replacement of aging pipes. The estimated cost for this work is around $275,000, a figure that has raised concerns among council members. While some advocate for a complete replacement to avoid future issues, others suggest that relining could be a viable and cost-effective solution.

As the city moves forward with these critical upgrades, the Finance Committee is poised to evaluate the effectiveness of the new dispatch software and address the plumbing challenges in the court renovation, ensuring that Medina continues to enhance its public services efficiently.