CSLB Educates Seniors on Avoiding Construction Scams and Protecting Their Rights

The Contractors State License Board (CSLB) held its Senior Scam Stopper Seminar on July 18, 2025, aimed at educating California seniors about the risks of construction scams and how to protect themselves. This initiative, which has been running since the late 1990s, partners with legislative offices and organizations statewide to provide vital resources and information to older residents.

During the seminar, officials highlighted that seniors are often targeted by scammers due to their potential isolation and vulnerability. The presentation emphasized the importance of being cautious when approached by strangers, particularly those offering construction services. Participants were advised to establish boundaries and not feel obligated to engage with unsolicited visitors.

Key advice included avoiding cash payments to contractors, as these transactions are untraceable and can facilitate scams. For construction projects costing $1,000 or more, hiring a licensed contractor is mandatory. Attendees were encouraged to obtain written contracts and to ensure that any upfront payments do not exceed 10% of the total contract price or $1,000, whichever is less.

The seminar also covered the importance of verifying a contractor's credentials, including their license and insurance, to protect homeowners from liability in case of accidents on their property. Seniors were reminded to keep all project-related documents organized and accessible, as they have four years to file a complaint regarding construction issues.

Additionally, the discussion included information on accessory dwelling units (ADUs), which are becoming increasingly popular. Seniors were advised to research local regulations and permit requirements before engaging contractors for such projects.

The seminar concluded with a warning about prevalent solar scams, urging seniors to be cautious of offers that seem too good to be true, particularly those advertising "free solar" solutions. Participants were encouraged to take their time, compare options, and ensure they fully understand any contracts before signing.

This seminar reflects the CSLB's ongoing commitment to safeguarding California's senior population from fraud and ensuring they have the knowledge to make informed decisions regarding construction services.