Richmond Rent Program Shares 2024 Survey Results on Tenant Experiences and Challenges

The Richmond Rent Board meeting on July 16, 2025, focused on the presentation of the 2024 tenant survey results, which analyzed the effectiveness of rent stabilization policies in Richmond. Nicholas Traylor, the executive director of the Richmond Rent Program, reported on the survey conducted in collaboration with UC Berkeley and CSU Fullerton, aimed at understanding tenant experiences and the impact of rent control.

The survey, which included 800 responses from three cities, with 400 from Richmond, revealed that 82% of respondents were aware of the city's rent control ordinance. However, awareness was notably lower among younger tenants and those identifying as Black or Latinx, indicating a need for targeted outreach to these groups. The survey highlighted that rent control provided tenants with stability and predictability, particularly benefiting long-term residents on fixed incomes.

Despite these positive findings, the survey also uncovered challenges. Tenants expressed concerns that rent control might discourage landlords from maintaining properties, with some fearing retaliation for requesting repairs. Additionally, rent-stabilized tenants reported higher financial stress and concerns about eviction compared to their non-stabilized counterparts.

Key takeaways from the survey emphasized the need for improved enforcement of habitability standards and better education for tenants about their rights. The findings will guide the Rent Board in developing policies that align with the goals of the rent ordinance, focusing on enhancing support services and outreach efforts, particularly for vulnerable communities.

The meeting concluded with a commitment to refocus efforts on collaboration with the city to promote housing stability and address ongoing tenant concerns. The board acknowledged the survey's insights as a valuable tool for refining their approach to tenant support and engagement.