City Manager Addresses Community Concerns Over Police Response Times

In the Chandler City Council meeting held on July 17, 2025, a palpable sense of urgency filled the room as residents voiced concerns over public safety and city responsiveness. One resident, Mr. Joe, shared his recent experiences with the local police, highlighting a troubling delay in response times to reported violations. He recounted a specific incident where he witnessed multiple violations and reported them, only to wait 50 minutes for a police response, by which time the offenders had vanished.

Mr. Joe expressed frustration over the discrepancies in the police response documentation, noting that his texts reporting incidents were not consistently logged in the database. He called for clarity on these issues, emphasizing the need for improved communication and accountability from city services. His detailed accounts included timestamps and a request for guidance from the city attorney, which he had yet to receive.

In response, City Manager Harris acknowledged the ongoing efforts to address these concerns. He assured the council that his team was actively working to coordinate between various city departments to tackle the issues raised by Mr. Joe. Harris mentioned the formation of a subcommittee aimed at developing actionable solutions to enhance public safety and improve response times.

The meeting underscored a growing demand for transparency and efficiency in city operations, as residents like Mr. Joe seek not only answers but also tangible improvements in their community's safety and service responsiveness. As the council prepares to convene the subcommittee, the hope is that these discussions will lead to meaningful changes that resonate with the concerns of Chandler's residents.