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School District Plans Website Overhaul After Tech Issues Leave Access Temporarily Disrupted

July 17, 2025 | Ketchikan Gateway Borough, Alaska


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School District Plans Website Overhaul After Tech Issues Leave Access Temporarily Disrupted
A significant shake-up in Ketchikan Gateway Borough's school district website management has emerged following the retirement of the previous tech director, leaving the district scrambling for solutions. During a recent school board work session, it was revealed that the district's website, which had been maintained by a single individual, is now facing critical access issues after that person lost their login credentials due to a hacking incident.

Chloe, the only staff member with access to the website, reported that her computer was compromised, resulting in the loss of vital information and access to the school board's online resources. This unexpected setback has prompted the district to take immediate action to restore functionality and improve their online presence.

In response, the district is contracting with the Southeast Regional Resource Center, a tech firm based in Juneau, to assist in rebuilding the website. Chloe is collaborating with their team to create a new, user-friendly tab for the school board on the main district website, which will house essential materials such as policies, meeting minutes, and contact information for board members.

The district aims to have this new setup operational soon, with a commitment to enhancing communication and accessibility for the community. In the meantime, the old website will remain accessible for users needing to retrieve past meeting materials and policies, albeit with some limitations on updates.

This transition, while challenging, is seen as an opportunity to improve the district's digital resources significantly. The school board expressed optimism about the future of their online presence, emphasizing that the new website will ultimately provide a better experience for all stakeholders involved.

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Scribe from Workplace AI
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