Battle Creek launches 2025 National Community Survey for resident feedback

The city of Battle Creek is currently conducting its 2025 National Community Survey (NCS), which will run through mid-August. This survey, held every three years, aims to gather insights from residents about their priorities and experiences with city services. The feedback collected will play a crucial role in guiding long-term planning, goal setting, and policy development for the city.

In early July, 3,000 randomly selected households received postcards containing a QR code and a link to participate in the survey. Residents are encouraged to take a few minutes to share their input, as it significantly impacts city decision-making. For those who prefer a traditional format, a paper version of the survey will soon be available. If residents have already completed the online survey, they do not need to return the paper version.

For individuals who were not part of the initial mailing, a community-wide version of the NCS will open on July 28, featuring the same questions as the invitation-only survey. Residents can sign up for notifications about this version through POLCO, the vendor managing the survey process. Importantly, all responses will remain anonymous, with personal information securely stored.

The deadline for submitting responses for both the randomly selected households and the community-wide survey is August 11. For further details, residents can contact the city's 311 information center at (269) 966-3311.

In addition to the survey, the meeting also touched on updates regarding the Battle Creek water system, although specific details were not provided in the transcript. Overall, the community survey represents a vital opportunity for residents to voice their opinions and influence the future of city services.