Eastex Telephone Expands Communication Services Across 11 East Texas Counties

The Polk County Commissioners Court held a workshop on July 17, 2025, focusing on local telecommunications services provided by Eastex Telephone Cooperative. The meeting highlighted Eastex's commitment to community-based support and its extensive experience in delivering reliable communication solutions across East Texas.

Eastex representatives emphasized their unique position as a local provider, noting that their technicians are readily available to assist residents and businesses in Polk County. With a workforce of over 100 employees, Eastex prides itself on providing immediate support, ensuring that help is just minutes away rather than hours. This local presence is seen as a significant advantage over larger, out-of-region providers.

The cooperative has a long history of service, boasting 75 years of experience in the telecommunications industry. Eastex currently serves 11 counties and is recognized for its role in supporting rural economic development through critical telecommunications and data services. The company provides not only telephone systems but also seamless internet connectivity, integrating both services to enhance communication capabilities for local governments, schools, and emergency services.

Eastex's commitment to customer support was underscored by their disaster response capabilities, which were notably demonstrated during the Onalaska tornado in 2020. The cooperative quickly established necessary communication systems to aid in the emergency response, showcasing their readiness to meet community needs during crises.

In conclusion, the workshop reinforced Eastex Telephone Cooperative's dedication to serving Polk County with high-quality communication services and rapid local support, positioning them as a vital resource for the community's ongoing development and safety.