Postal Service Launches Project Safe Delivery to Combat Mail Theft and Robberies

In a recent meeting of the U.S. House Committee on Oversight and Government Reform, officials provided a comprehensive update on the ongoing issues of mail theft and letter carrier robberies. The discussions highlighted a troubling trend that began around 2020, where the U.S. Postal Service (USPS) experienced a significant surge in theft from mail receptacles, primarily driven by organized criminal groups engaging in financial crimes such as check fraud.

The rise in mail theft is attributed to several factors, including the aftermath of pandemic relief fraud during COVID-19, the use of cyber-enabled techniques for financial crime, and a lenient prosecutorial environment in some jurisdictions. Prior to 2020, mail theft was often executed through forced entry or phishing devices. In response, the USPS implemented physical security enhancements to protect mail receptacles. However, these measures coincided with an increase in letter carrier robberies, as the same criminal organizations targeted postal keys carried by employees.

To combat these escalating threats, the USPS launched Project Safe Delivery on May 12, 2023. This initiative includes a national strategy to address mail theft and robberies, resulting in the installation of over 23,000 high-security blue collection boxes and plans for an additional 16,000. The USPS has also replaced antiquated locks with electronic versions and made significant arrests related to these crimes, including over 2,700 arrests for mail theft and 419 for letter carrier robberies.

The USPS has partnered with local and state law enforcement agencies, enhancing task forces dedicated to investigating mail theft and robberies. They have also coordinated with the Financial Crimes Enforcement Network to analyze financial intelligence related to these crimes. Notably, the USPS has increased reward amounts for information leading to arrests, offering up to $100,000 for mail theft and $150,000 for postal robberies.

The results of these efforts are beginning to show promise. Last fiscal year, there was a 27% decrease in letter carrier robberies, with projections indicating a 32% decrease for the current fiscal year. Additionally, mail theft complaints have decreased by 20% last year, with a further 4% decrease anticipated this year. Despite this progress, officials acknowledged that challenges remain, particularly in prosecution and sentencing, where they seek congressional support.

The USPS remains committed to protecting its employees and securing the mail, emphasizing that no level of crime against postal workers or theft of mail is acceptable. As they continue to address these issues, the collaboration with law enforcement and legislative support will be crucial in enhancing the safety and integrity of the postal service.