[{"_1":2,"_123":-5,"_124":-5},"loaderData",{"_3":4,"_26":27},"root",{"_5":6,"_17":10,"_18":19,"_20":21,"_22":10,"_23":-5,"_24":-5,"_25":10},"user",{"_7":8,"_9":10,"_11":10,"_12":-5,"_13":-5,"_14":15,"_16":-5},"roles",[],"isAuthenticated",false,"isPremium","planName","subscriptionStatus","featureFlags",{},"insightsBudget","isDevelopmentHost","userPreferences",{},"recaptchaSiteKey","6LcvOJcUAAAAAHsB-gPGfGktcRlKpH7OTIU_dMTD","isImpersonating","impersonation","affiliateStatus","isFreedomPortal","routes/v2/article/layout",{"_28":29,"_30":31},"notFound",true,"relatedArticles",[32,75,87,99,111],{"_33":34,"_35":36,"_37":38,"_39":40,"_41":42,"_43":44,"_45":46,"_47":48,"_49":50,"_51":52,"_53":54,"_55":56,"_57":58,"_59":60,"_61":62,"_63":64,"_65":66,"_67":68,"_69":70,"_71":68,"_72":73,"_74":73},"mediaId",6156076,"mediaKeyId","5471674-4e39704f90b52dc10fd25db605e1bf13","parentId",5471674,"title","Glendora advances cross‑connection control plan; staff to update ordinance and add certified testers","audioSeconds",593,"startMs",5943000,"endMs",6536000,"viewUrl","/Search/View?dp=1&key=5471674-4e39704f90b52dc10fd25db605e1bf13&start=5943&end=6536","thumbnailUrl","https://assets.pipeline.soar.com/5471674-4e39704f90b52dc10fd25db605e1bf13/thumbnail_5943000.jpg","articleUrl","/articles/6156076/Glendora/Los-Angeles-County/California/Glendora-advances-crossconnection-control-plan-staff-to-update-ordinance-and-add-certified-testers","mediaUrl","https://secure.pipeline.soar.com/6156076-00f2756dda5474f230afa63b1f63f630/orig.mp4?Expires=1771024718&Signature=bx~Cg2GYtPBV8qXp4WwEDkQYqsJAgT~kOI-Xo0wsOHWNOgpiJ8nYuHB7GRHAgfmKgn~55bBQlzqy0NoIGZk-4oTTVgB9Mk-q~wL3od8WXCfnbiD5ob4EQr4CyeV4psszMRXL5yn6QG9muh4d8gC91NWxj9XrWD~14vN6k~Vfv64NQ0ACYVVndZ1rbHoUY6j4gTYSycfXQqZWQTbtpw4diBS~r3FQSCzrb38Fd18z4CH0XDa8PAUkdFvFuOt6phWeiOY-Obg-XXmki5Mruhjrl7~kINNCySYsmt8JBK~~ngDuHZJ5q3gSvo2iheS-WQ9PpJrru5E8CZeHfIviZwUwGA__&Key-Pair-Id=KUT5TJCACFTXG","author","Glendora, CA","date","2025-07-25T11:21:53.95Z","article","The commission on Wednesday received an update on the city’s cross‑connection control program and the written plan the state now requires agencies to adopt.

Assistant Public Works Director Paul Zampiello told the commission the city completed a written cross‑connection control plan in late June and submitted it to the state engineer; the state’s process requires agencies to implement the plan rather than grant a formal state approval. Zampiello said the plan outlines surveying commercial and multifamily residential properties to assess hazards, updating standard construction drawings for backflow assemblies, and adopting a revised ordinance into the municipal code (the current ordinance dates from 1987).

Zampiello said implementation will require specialized certifications and additional staff training. He noted staff are already starting elements of the plan, including a tester code‑of‑conduct form for certified backflow testers who submit test reports. When commissioners asked whether the city currently has certified testers in‑house, Zampiello said one staff member serves as the cross‑connection specialist and other staff members are proceeding through certification steps, while recognizing a regional bottleneck for testing vendors and exam slots.

Commissioners voted to receive and file the cross‑connection control plan update. Staff said it will present the ordinance revisions and updated standards to the city council for adoption and will begin phased surveying and testing required by the plan.","mediaType","Video","parentTitle","Water Commission Meeting, 7/24/25","oneSentenceSummary","Staff presented a new cross‑connection control plan required by the state, described implementation steps including ordinance updates and tester certification, and the commission received and filed the update.","taxTitle","Glendora, Los Angeles County, California","taxId",4612,"location","headline","","shortSummary",{"_33":76,"_35":36,"_37":38,"_39":77,"_41":78,"_43":79,"_45":80,"_47":81,"_49":82,"_51":83,"_53":84,"_55":56,"_57":58,"_59":85,"_61":62,"_63":64,"_65":86,"_67":68,"_69":70,"_71":68,"_72":73,"_74":73},6156081,"Glendora redesigns Consumer Confidence Report, cuts mailing costs with postcard notice",778,5222000,6000000,"/Search/View?dp=1&key=5471674-4e39704f90b52dc10fd25db605e1bf13&start=5222&end=6000","https://assets.pipeline.soar.com/5471674-4e39704f90b52dc10fd25db605e1bf13/thumbnail_5222000.jpg","/articles/6156081/Glendora/Los-Angeles-County/California/Glendora-redesigns-Consumer-Confidence-Report-cuts-mailing-costs-with-postcard-notice","https://secure.pipeline.soar.com/6156081-06709b5d20ed76e2227b3931d47a6eb3/orig.mp4?Expires=1771024718&Signature=hf4rIsoGJa-arEEWOkYjlj2ugBXh7TiD5bNcfc7FbmWydwdyWBdT6hoAA9RWTUYeOVc8M2TAeVuig29TsczeRmpbWN9Xp0wNR5siaJ6PdOEVuGjJMMkDzfQ1ZA~Joo~61h66uq9SsqyOVaqrQzbk0g5qYRjtYzvl2-IDvAZVJg8au7LYo4Zmv2IOClYevotTZCeg5X7DheL1HYKZWadEv7hxR8kzZf9I9Ela3fNWB4MTu3vgO3W3Oh2gPmgDjfwtUhZNtd9oYYo2De3g~w5YOlYKvHxZ2UahDh~AUvvMXBn4qdyr~v8OLs2M~VLbjEZLUN02H17U0zb44LvyqKkBpw__&Key-Pair-Id=KUT5TJCACFTXG","Glendora staff presented a redesigned 2024 Consumer Confidence Report and a new mailing approach intended to reduce costs and increase public engagement.

Management aide Armando de Jesus said the prior CCR was condensed to a short, black‑and‑white mailing and that the new report is a 12‑page, color document with local photographs, water quality tables and consumer information. To notify customers the report is available, staff replaced a state‑mandated full mailed page letter with a postcard that de Jesus said reduced mailing costs by about 70%.

The report remains compliant with state rules requiring distribution by July 1; staff posted the full CCR online as an interactive “flip book” and promoted it on social media — a short CCR post had already reached more than 8,000 Instagram views at the time of the meeting. De Jesus said the city will update the CCR annually to include upcoming CIP projects and other water‑related information.

Commissioners asked about printed copies and printing methods; staff said the document was printed by a vendor and mailed. Commissioners also requested staff return with the city’s paperless billing adoption rate and potential savings from converting more customers to paperless billing; staff agreed to report those metrics at a future meeting. The commission approved the CCR by voice vote.","City redesigned its annual Consumer Confidence Report (CCR) into a 12‑page illustrated format and replaced the full mailed cover letter with a postcard to reduce mailing costs by about 70%; staff also promoted the report via social media.",{"_33":88,"_35":36,"_37":38,"_39":89,"_41":90,"_43":91,"_45":92,"_47":93,"_49":94,"_51":95,"_53":96,"_55":56,"_57":58,"_59":97,"_61":62,"_63":64,"_65":98,"_67":68,"_69":70,"_71":68,"_72":73,"_74":73},6156086,"Commission hears rise in emergency water callouts and outlines $30M-plus CIP to address aging mains",4030,3632000,7662000,"/Search/View?dp=1&key=5471674-4e39704f90b52dc10fd25db605e1bf13&start=3632&end=7662","https://assets.pipeline.soar.com/5471674-4e39704f90b52dc10fd25db605e1bf13/thumbnail_3632000.jpg","/articles/6156086/Glendora/Los-Angeles-County/California/Commission-hears-rise-in-emergency-water-callouts-and-outlines-30M-plus-CIP-to-address-aging-mains","https://secure.pipeline.soar.com/6156086-0677a9b9bc0ee6c50ca3dd07d970834e/orig.mp4?Expires=1771024718&Signature=UkjajRl3lVOJbH52qWdQXBlmk3cg408vW6VAb5eUHYsz4Rb5xdjm28gsd2wNfht1UtA-WrdC~hLZUxWaRq83Ug9TLk08cKZTYG6pMi~IgZkQ6ZrkF5HkBWKFhxYpYuvGp-D3tlhze0KGc881hgg3uaX47~4xHQyifEfvIQJNwTlafWqZWqvLPC7TGmZ6SXyW2FfroFxWNu82RpQ3qVRp2kToZIhRpLXGE5QuRRMVP0H436a1BcqrlwsQ3NwlNKjnMzWmJgt06XRFpgKa6V3lTCIMg-EcQLsc2DsYoQkc6s13iqX1nShiRF3kDW9mafn2Z6CF6x1Fkx7GIeB4SMOLIQ__&Key-Pair-Id=KUT5TJCACFTXG","Glendora’s water distribution staff told the commission on Wednesday that while the total number of reported leaks in fiscal 2024–25 was roughly similar to previous years, the number of emergency callouts more than doubled, prompting inclusion of large replacement projects in the capital improvement program.

Water Utility Supervisor Jason Forsberg reported 334 total leaks in fiscal year 2024–25 (down slightly from 374 in 2023–24) but said emergency callouts rose from about 57 to 117 this past year. Forsberg defined emergency callouts as incidents requiring immediate response for safety or property‑damage risk — for example, main breaks or struck fire hydrants — and said after‑hours calls and higher‑severity main breaks contributed to the jump.

Forsberg reviewed several major 2024–25 projects that addressed repeated leak histories: abandoning and replacing problematic six‑inch mains with individual service lines in the Bonnie Cove and Donington neighborhoods, relocating and upgrading a six‑inch main on Oak Park to the street and replacing fittings and valves, and a complex relining and replacement of a nearly century‑old 16‑inch transmission main near Lone Hill where leaks surfaced far from the leak source. Forsberg said advanced leak detection equipment and hydro‑excavation tools helped locate and repair the Lone Hill leak and improve response efficiency.

Assistant Public Works Director Paul Zampiello said staff are tracking leak locations in GIS, collecting photos and loss metrics, and plan a deeper causes analysis; commissioners requested a more detailed breakdown by leak type, timing (after hours vs. business hours) and whether work was done by city crews or outside contractors. Staff committed to return with a more detailed analysis at the next meeting.

To address long‑term risk, staff described the water CIP program developed after the city's water master plan and a prior rate study. The plan programs roughly $30 million over a five‑year period to tackle priority pipe zones; staff highlighted three near‑term projects: a comprehensive Glendora Avenue corridor reconstruction tying in reservoirs and upgrading water mains and traffic elements (design in 2026, construction in 2026–27); a Colorado‑area pipeline replacement and street repaving (design in 2025, construction 2026); and a Cypress Avenue upsizing project to correct deficient fire flows (design late 2025/early 2026, construction in 2026).

Commissioners praised staff for new equipment and urged prompt analysis of the emergency callout spike as a key performance indicator; staff will return with additional data on emergency calls, contract use and the fraction of oldest pipe replaced over recent years. The commission received and filed the distribution update by voice vote.","Utility staff reported emergency callouts doubled while total leaks remained stable; officials described major replacement and relining projects and a multi‑year CIP to prioritize failing infrastructure.",{"_33":100,"_35":36,"_37":38,"_39":101,"_41":102,"_43":103,"_45":104,"_47":105,"_49":106,"_51":107,"_53":108,"_55":56,"_57":58,"_59":109,"_61":62,"_63":64,"_65":110,"_67":68,"_69":70,"_71":68,"_72":73,"_74":73},6156091,"Glendora outlines conservation outreach, rebate programs and new regional data tool as state targets approach",1814,1669000,3483000,"/Search/View?dp=1&key=5471674-4e39704f90b52dc10fd25db605e1bf13&start=1669&end=3483","https://assets.pipeline.soar.com/5471674-4e39704f90b52dc10fd25db605e1bf13/thumbnail_1669000.jpg","/articles/6156091/Glendora/Los-Angeles-County/California/Glendora-outlines-conservation-outreach-rebate-programs-and-new-regional-data-tool-as-state-targets-approach","https://secure.pipeline.soar.com/6156091-fa89a31fa078adb28eb5efa4ce49efe7/orig.mp4?Expires=1771024719&Signature=NUlxKU1A4oBkURsTjvhWialVxn81ZwwCcljuxs11oNbtldadI9blyhbR2A5UdOn3Tj4GuQBkK2u8O0MuUzHjUGAGhWEujhamCORAI0hejZCwJ~SWo~CtNtgMfCZFI3Si1MMBp1pm8SrjYIPmUrcmLltDuL2LrQs7UGCf8fWaHwJNrgQbER0Z8B8aSVvn2zUWihFWbQsGAP6w3iHHpwzBkFxg3ERw7f7IC6sr-B~Dt265SSXEp7F-isSNWonzOoN28iL39cscdAFIFJAWBfaxDK7HAHPbZ0qAs40TNznIk4gfVAWTSTAfi-gOWXePcRHIOBCwNButhIB8J0hU2mCYVQ__&Key-Pair-Id=KUT5TJCACFTXG","Glendora staff on Wednesday presented the fourth‑quarter water conservation update, reporting increased program activity, workshop attendance and new tools to validate urban landscape area used in state water‑use targets.

Senior management analyst Russell Ackerman told commissioners the city hosted record turnout at its landscape workshops and obtained member‑agency funding from Metropolitan for the events. He also said the city obtained a US Bureau of Reclamation grant, managed by 3 Valleys Municipal Water District and the city of La Verne, to create a water‑use efficiency dashboard using aerial imagery to classify irrigated parcels and validate data used for the state’s urban water use objective reporting.

Ackerman explained that differences among neighboring cities’ reduction targets reflect multiple data and mapping factors — including differences in measured irrigated square footage, temporary provisions such as recycled‑water bonuses, and inconsistent service‑area maps between the state and 3 Valleys — and that Glendora’s larger irrigated area likely explains much of its higher percentage reduction target. He told the commission the city’s water loss audit had not yet been completed and that an updated state reporting form was not yet available.

On compliance, staff said beginning January 2026 the state may issue written notices for noncompliance and by January 2027 could assess daily fines, but there is an alternative compliance pathway if an agency demonstrates a multi‑year reduction trajectory (roughly 2% reduction per year) that keeps it on track to meet targets.

Ackerman detailed program changes: the city added $1 per square foot on top of MWD incentives for residential turf replacement, will match MWD rebates for water‑efficient devices, and has ended the city dishwasher rebate and the city’s nonfunctional‑turf rebate as of June 30, 2025. He said commercial property owners can still apply to MWD’s commercial turf program while funding lasts. Commissioners asked about the accuracy and methodology of the aerial classification; Ackerman said the contractor (NV5 via EagleView) and the dashboard use validation steps and the tool can provide parcel‑level classification, with options to purchase additional consumption benchmarking.

Commissioners requested follow up reporting on numbers of rebate applications and the percentage of customers using paperless billing; staff said application counts were comparable to the prior quarter and that paperless‑billing adoption rates would be reported at a future meeting. The commission received and filed the water conservation update by voice vote.","City staff described expanded outreach and workshop programs, confirmed regional grant funding for landscape analysis, and explained state urban water use objectives and compliance pathways.",{"_33":112,"_35":36,"_37":38,"_39":113,"_41":114,"_43":115,"_45":116,"_47":117,"_49":118,"_51":119,"_53":120,"_55":56,"_57":58,"_59":121,"_61":62,"_63":64,"_65":122,"_67":68,"_69":70,"_71":68,"_72":73,"_74":73},6156095,"Glendora staff warn imported water deliveries down and invasive golden mussels pose regional risk",1081,477000,1558000,"/Search/View?dp=1&key=5471674-4e39704f90b52dc10fd25db605e1bf13&start=477&end=1558","https://assets.pipeline.soar.com/5471674-4e39704f90b52dc10fd25db605e1bf13/thumbnail_477000.jpg","/articles/6156095/Glendora/Los-Angeles-County/California/Glendora-staff-warn-imported-water-deliveries-down-and-invasive-golden-mussels-pose-regional-risk","https://secure.pipeline.soar.com/6156095-cc60dcc5ca39f3c7116955d3a4305cdc/orig.mp4?Expires=1771024719&Signature=aGpm58RReDlK~f7TSPQZVm539KB-TvnTo6GvwUXUclHWymEdwIIrGzy4ZkGpiLUnkt5L9VHRUheRpEdqvEtnglZoFfeKgXirJsalMbh3GSwQrqNymRrpmX6evHN0RRvBD14tW0MFb-6YzCoRPUOvJvNwqXeOqEGngaGWy40nx5FuIR3P8KSyTAkl2oYk9B8Dr~zY-4A76XG520Txpy3Khy~8nlaxRy9xZZffvl6F8M7Kv1kSvauUvk1D-uV0SpTq~2xIuiMv1aqkTkybAg0IJL2X8kJuYK226lecN~Scvu7laXQwLFik53onM4NvsYDES6ZbclE6NKAoYUNb3i1xIA__&Key-Pair-Id=KUT5TJCACFTXG","Glendora water staff on Wednesday reported a roughly 50% reduction in local rainfall so far in the 2025 year compared with 2024 and provided updates on imported deliveries and a new regional response to invasive golden mussels. The update was delivered during the commission’s fourth-quarter water supply outlook presentation and staff asked the commission to receive and file the report.

The outlook matters because the city relies on both local groundwater and imported imports to recharge the San Gabriel Basin and meet customer demand. Division Water Manager Dale Worth told commissioners that total recorded rainfall for the 2025 water year stood “just about a 50% reduction in the amount of rainfall that we’ve received.” Worth also summarized a range of imported-water deliveries from Upper District, 3 Valleys Municipal Water District and San Gabriel Valley Water District, giving acre‑feet totals through late June and noting USG‑3 flows of about 300 cubic feet per second through late May and June.

Worth said the Colorado River system and statewide reservoirs continued to show declines: Lake Powell and Lake Mead storage were in the low‑30% range in late June and statewide reservoir storage fell from 84% of average in June to about 76% in July. The State Water Project allocation remained at 50% as set April 29, 2025.

The presentation included a new concern: the detection of golden mussels in California in 2024 and the species’ rapid operational risk to water infrastructure. Worth described the mussels’ behavior: “Mussels will attach themselves to things. So gates, sluices inside pumps and different types of equipment,” adding they can cause clogging and “increased costs and maintenance.” He and other staff emphasized that impacts are primarily to infrastructure rather than the potable quality of water.

Paul Zampiello, assistant public works director, said county managers have warned that if mussels are found in county spreading infrastructure the county could suspend spreading operations, a step that would limit the city’s ability to recharge groundwater. “So that’s… one of the biggest focuses for us that we’re gonna really be mindful and we’ll keep the commission abreast of that,” Zampiello said.

Metropolitan Water District and member agencies are developing monitoring and control plans; staff reported three immediate operational responses: enhanced inspections and monitoring, reviewing asset-management control options, and coordination with the Department of Fish and Wildlife and Department of Water Resources. Worth said the city’s watermaster and nearby agencies are preparing a mitigation plan and that staff will provide updates on PM‑26 spreading and the mussel issue.

No formal, recorded vote on the supply outlook appears in the meeting transcript; Worth requested that the commission receive and file the update.

Background: staff also reported recent groundwater key‑well elevations near Baldwin Park had modest monthly gains in July compared with June but remain well below historical highs, and that local treated‑water purchases and well production for spring/summer 2025 were above the same months in 2023. Commissioners asked questions about infrastructure impacts and contingencies if spreading were shut down by the county.

Staff said mitigation will be regional, and that final plans and any operational changes will depend on approvals and funding from county and state agencies. The commission will receive further briefings as the regional response plan develops.","City staff presented a fourth-quarter water supply outlook, reporting steep declines in local rainfall and updates on imported water deliveries; staff and neighboring agencies are monitoring recently detected golden mussels and developing regional mitigation plans.","actionData","errors"]

Article not found

Glendora advances cross‑connection control plan; staff to update ordinance and add certified testers

Glendora redesigns Consumer Confidence Report, cuts mailing costs with postcard notice

Commission hears rise in emergency water callouts and outlines $30M-plus CIP to address aging mains

Glendora outlines conservation outreach, rebate programs and new regional data tool as state targets approach

Glendora staff warn imported water deliveries down and invasive golden mussels pose regional risk