Commissioners Approve Renewal of Computer Aided Dispatch Services for $278K

The Carroll County Board of Commissioners convened on July 24, 2025, to discuss several key initiatives aimed at enhancing public safety and infrastructure, with significant implications for local residents.

One of the primary topics was the renewal of a contract for the support and maintenance of the county's computer-aided dispatch (CAD) system. The commissioners approved a $278,232 agreement with Keystone Public Safety Inc. This annual renewal is crucial for ensuring that emergency services, including fire, EMS, and law enforcement, have reliable access to the technology that supports their operations 24/7. Ashley Bergen from the Department of Public Safety emphasized the importance of this system, noting that it streamlines dispatchers' work and enhances communication across various agencies, including public works.

In addition to the CAD renewal, the board also approved spending authority for the Emergency Service Transporter Supplemental Payment Program. This initiative, which involves a partnership with the Maryland Department of Health and Mental Hygiene, allows the county to receive supplemental payments for Medicaid transports. The commissioners authorized up to $59,515.88 for Digitech Computer LLC to cover the costs associated with this program, which is expected to yield significant financial benefits for the county.

The meeting also addressed infrastructure needs, with a proposal to purchase pipelining services from Pleasant's Construction Incorporated for $60,168.07. This project will involve extensive work on a specific pipe in Sykesville, including traffic control and CCTV inspections. The funding for this service is included in the approved fiscal year 2026 budget, ensuring that the county can maintain its infrastructure effectively.

These decisions reflect the county's ongoing commitment to enhancing public safety and maintaining essential services for its residents. As the commissioners continue to prioritize these initiatives, the community can expect improvements in emergency response capabilities and infrastructure reliability in the coming years.