Subcommittee Examines Telehealth Challenges for Rural Veterans in Illinois

The U.S. House Committee on Veterans' Affairs held a field hearing on July 26, 2025, focusing on the challenges faced by rural veterans, particularly regarding access to healthcare and technology. The Subcommittee on Technology Modernization Oversight aimed to explore how technology can bridge gaps in care for veterans, especially in light of the ongoing digital divide.

During the meeting, it was highlighted that while the Department of Veterans Affairs (VA) has been a leader in telehealth, the effectiveness of these services is limited by internet access and affordability. Many veterans, particularly those in rural areas, still lack reliable broadband, which is essential for accessing telehealth services. This issue persists even in regions where broadband is available, as costs can be prohibitive for veterans on fixed incomes.

Mr. Daniel Zamcheck, the executive director of VISN 12, emphasized the VA's commitment to providing care to rural veterans. He noted that the VA Ileana Healthcare System serves approximately 30,000 veterans across 34 counties, with a significant portion of these veterans living in rural areas. Zamcheck discussed various initiatives, including the Veterans Community Care Program and telehealth services, which aim to improve access to care for veterans who may otherwise face long travel distances to medical facilities.

John Lawson, superintendent of the Veterans Assistance Commission of Saint Clair County, shared insights on the challenges faced by veterans in accessing care. He pointed out that the local community-based outpatient clinic is often at capacity, limiting the number of veterans who can receive care. Lawson advocated for the Veterans Access Act of 2025, which aims to streamline community care approvals and enhance local healthcare options for veterans.

Hillary Raines from the Illinois Department of Commerce and Economic Opportunity addressed the critical intersection of telehealth access and the digital divide. She underscored the importance of improving broadband access to ensure that rural veterans can benefit from telehealth services.

The hearing concluded with a commitment from the Subcommittee to continue exploring solutions to these pressing issues, emphasizing the need for improved access to both technology and healthcare for veterans living in rural areas. The discussions highlighted the ongoing efforts to enhance the well-being of veterans and ensure they receive the care they have earned.