The meeting held on July 28, 2025, by the Criminal Justice Information Authority in Illinois focused on the Direct Client and Housing Services, particularly addressing service management and the integration of housing services into existing frameworks.

The session began with a demonstration of the Infonet system, where participants learned how to edit or delete client services efficiently. A representative illustrated the process by increasing service hours and subsequently deleting a civil advocacy service, emphasizing the ease of managing client records. The ability to view all services and adjust the display settings for clients with numerous services was highlighted, ensuring that users can access relevant information quickly.

A significant portion of the meeting was dedicated to discussing housing services, which have become increasingly relevant due to the Family Violence Prevention and Services Act (FVPSA) grants received by crisis centers. The representative noted that while housing services are not frequently utilized, they are essential for reporting the number of individuals receiving emergency shelter or transitional housing. Participants were encouraged to use these services, even if their programs do not have on-site shelters. The discussion included the provision of emergency shelter vouchers for clients, allowing them temporary safe accommodations in local motels or hotels.

The meeting concluded with a detailed explanation of how to enter housing services into the system. Participants learned to select the appropriate type of housing service, such as off-site shelter, and to input relevant dates for client stays. The flexibility of the system was emphasized, allowing for updates to be made as clients transition out of shelter services.

Overall, the meeting provided valuable insights into the management of direct client services and the integration of housing services, reinforcing the importance of accurate reporting and client support in the context of the FVPSA requirements.