Kenosha Child Support Program Expands Outreach with Multilingual Resources and Community Engagement

In a recent meeting of the Kenosha County Human Services Committee, discussions centered on improving communication and support for families navigating the child support system. The atmosphere was charged with a sense of urgency as committee members explored innovative ways to enhance outreach and accessibility for those in need.

One of the key topics was the challenge of managing child support communications, particularly the reliance on traditional mailing methods. Committee members acknowledged that while they can request preferred communication methods from families, they often have little control over the forms sent directly from the state. This led to a broader conversation about the need for a more proactive approach—shifting from a "pull" model, where families wait for information, to a "push" model that actively delivers updates through emails and texts.

The committee highlighted the importance of utilizing social media to disseminate information. Despite concerns that child support topics may not attract significant attention online, members discussed the potential for engaging content that could inform the community about available resources. With over 11,000 child support cases currently in the system, the need for effective communication strategies is more pressing than ever.

Additionally, the meeting addressed the distribution of informational flyers, including the "GoSafe" initiative aimed at safely obtaining services. These flyers are now available in Spanish and Hmong, reflecting the county's commitment to inclusivity. The committee recognized the importance of language accessibility, with discussions on expanding translations to better serve the diverse population of Kenosha County.

As the meeting progressed, members emphasized the need for collaboration with local organizations to ensure that resources reach those who need them most. The conversation underscored a collective commitment to improving the child support system and fostering a supportive environment for families.

In conclusion, the Kenosha County Human Services Committee is actively seeking ways to enhance communication and support for families dealing with child support issues. With a focus on innovative outreach strategies and language accessibility, the committee aims to create a more inclusive and effective system that meets the needs of all residents. As these initiatives unfold, the community can look forward to a more responsive and supportive child support framework.