IT Department Reports Major Upgrades including New RMS and 911 Systems

In a recent meeting of the McLean County Executive Committee held on August 11, 2025, key discussions centered around significant updates in information technology and the ongoing implementation of the county's Enterprise Resource Planning (ERP) system. The meeting highlighted the county's efforts to enhance its digital infrastructure, which is crucial for improving operational efficiency and service delivery to residents.

One of the primary topics was the renewal of the Office 365 backup system, which includes emails, OneDrive, and Teams. The committee approved a capacity increase from 10 terabytes to 20 terabytes, reflecting the growing data needs of the county. This decision underscores the importance of robust data management systems as the county continues to expand its digital services.

The IT monthly report presented by Mr. Nelson detailed several significant advancements. Notably, the new Records Management System (RMS) went live on July 22, allowing law enforcement agencies to submit police reports electronically. Despite encountering typical implementation challenges, the transition is progressing well, with issues being resolved swiftly. Additionally, a new 911 system at Metcom has also been successfully launched, showcasing the county's commitment to enhancing emergency response capabilities.

Another major initiative discussed was the ongoing migration of files to the cloud, which is part of the county's strategy to modernize its IT infrastructure. The successful migration of personal spaces to the Internet marks a significant step forward, with plans to move departmental shared resources next. This transition is expected to improve accessibility and collaboration among county departments.

The ERP system's implementation remains a focal point of concern, particularly regarding the engagement of the auditor's office. Delays attributed to a lack of participation from the auditor could jeopardize the project timeline, which is currently set for a potential go-live date in November. However, discussions indicate that this date may shift to early 2026, with February being a likely target. The finance and HR components of the ERP are under active development, and the committee is closely monitoring progress to mitigate risks associated with the project's timeline.

In conclusion, the Executive Committee's meeting highlighted critical advancements in McLean County's IT infrastructure and the ERP system's implementation. As the county navigates these changes, the focus remains on ensuring effective communication and collaboration among all stakeholders to achieve successful outcomes. The committee anticipates further updates in the coming months as these projects evolve.