County Team Implements Video Library for Resident FAQs and Public Records Compliance

The Los Alamos County Board of Public Utilities meeting on August 20, 2025, focused on the implementation of a new video content management system designed to enhance communication with residents. The system aims to streamline the process of creating and archiving informational videos, ensuring that residents have easy access to answers for frequently asked questions.

During the meeting, a representative explained that the platform allows for flexibility in content creation while maintaining strict oversight. Each video will be reviewed by a designated point person before being published, ensuring that the messaging is appropriate and timely. This controlled approach is intended to prevent misinformation while allowing various county experts to address specific topics.

The system also includes robust archiving capabilities, compliant with Freedom of Information Act (FOIA) regulations. All videos will be stored in a library format, making it easier for staff to respond to common inquiries without repetitive explanations. The use of artificial intelligence will help match resident questions with relevant video content, enhancing the user experience by providing quick access to information.

Overall, the meeting highlighted the county's commitment to improving transparency and communication with its residents through innovative technology. The next steps involve finalizing the platform's features and preparing for its launch, which is expected to significantly benefit community engagement.