Frontier Medical Group urged to improve outreach and services for local businesses

In a recent special meeting of the Northern Nye County Hospital District Board of Trustees, the conversation turned to the pressing need for improved communication and outreach from local healthcare providers. As the meeting unfolded, it became clear that many community members feel disconnected from the services offered by the Frontier Medical Group, which has faced challenges in effectively advertising its capabilities.

One trustee emphasized the importance of demonstrating the clinic's services rather than relying solely on flyers or advertisements. "People aren't going to just accept a flyer or an ad saying that, hey, we're open, trust us again," they noted. Instead, the focus should be on consistently delivering quality care to build trust within the community.

Concerns were raised about the clinic's ability to provide essential services, such as drug screenings and physicals, which have reportedly been mishandled in the past. A contractor shared frustrations about having to send employees to Las Vegas for simple procedures that could have been performed locally. "You have to engage these companies and let them know that you want their business," they urged, highlighting a disconnect between the clinic and local businesses.

Trustees discussed specific incidents, including delays in obtaining X-rays and miscommunication regarding available services. One trustee recounted a situation where a patient was sent away due to misinformation about the clinic's capabilities. "You have to advertise that you can do this again," they stressed, underscoring the need for better outreach to ensure that the community is aware of the services available to them.

Cindy Kaminski, a local businessperson and taxpayer, also voiced her concerns, indicating that many in the community share similar sentiments about the clinic's visibility and engagement. Her remarks echoed the overarching theme of the meeting: the necessity for Frontier Medical Group to actively communicate its offerings and rebuild trust with the community it serves.

As the meeting concluded, it was evident that the path forward for the Northern Nye County Hospital District hinges on effective communication and a commitment to meeting the healthcare needs of local residents. The board's discussions highlighted a critical juncture for the clinic, one that could redefine its relationship with the community and enhance the overall health services available in Nye County.