Indigo Board Reviews Fare Increases and Public Concerns on Transit Equity

In a recent meeting of the Indianapolis City Council, discussions centered around proposed fare increases for the city's public transit system, Indigo. As council members gathered under the bright lights of city hall, a palpable tension filled the room, reflecting the concerns of many residents who rely on these services.

The proposed fare adjustments have sparked significant public feedback, with many riders expressing that the increases are too steep, particularly for those using Indigo's access services. Stakeholders voiced their appreciation for the MyKey fare payment system but highlighted ongoing issues with validators that often fail to work. Some community members suggested a phased approach to the fare increases or maintaining current rates for Indigo access riders. Additionally, there were calls to expand free fares for children under 12 and concerns about the elimination of the 31-day pass.

As the council members deliberated, one board member acknowledged the financial necessity of updating fare structures to ensure the sustainability of both fixed route and paratransit services. However, they also recognized the potential burden these changes could impose on low-income riders. The proposed increases, while aimed at improving service viability, could disproportionately affect those living on fixed incomes.

The board member emphasized the importance of equitable access to affordable transit, aligning with Indigo's mission. They noted that while the fare equity analysis indicated no significant adverse impacts under Title VI, the removal of the reduced fare 31-day pass could create challenges for low-income riders.

In response to public concerns, the board member requested that Indigo staff develop a comprehensive fare collection enforcement plan. This plan would address issues of consistency in fare enforcement, reliability of fare collection technologies, and provide support for low-income and paratransit riders. The goal is to ensure that all riders can navigate the fare system effectively and without undue hardship.

As the meeting concluded, the council members prepared for a vote that could reshape the future of public transit in Indianapolis. If approved, the new fare structure would take effect on January 1, 2026, with the discontinuation of certain passes slated for July 1 of the same year. The outcome of this vote will not only impact the financial landscape of the transit system but also the daily lives of countless residents who depend on these services for their mobility and independence.