Dallas Planning Department Demonstrates New Digital Zoning Application System

Dallas City Planning Commission convened on August 21, 2025, to discuss significant updates to the city’s zoning application process and the introduction of a new digital system aimed at enhancing public accessibility and efficiency.

A key highlight of the meeting was the approval of a new monopole structure for a water tower, which will house upgraded technology to improve service. The existing equipment will remain, but the new structure will allow for enhanced capabilities, addressing current performance issues.

Jennifer Munoz, the newly appointed chief planner, led a presentation on the Dallas Now system, which replaces the outdated paper-based application process. The new system is designed to streamline the submission of zoning applications, making it easier for residents and developers to navigate the requirements without needing extensive expertise in zoning laws.

The Dallas Now system allows users to submit applications electronically, upload necessary documents, and track the status of their submissions in real-time. This digital transformation aims to reduce confusion and improve communication between applicants and city planners. Munoz emphasized that the system is built to be user-friendly, providing tailored prompts based on the type of application being submitted.

Commissioners raised concerns about the absence of council district information in the new system, which is crucial for tracking zoning applications relevant to specific areas. Munoz acknowledged this oversight and assured that improvements are underway to include this information in future updates.

The meeting concluded with a live demonstration of the Dallas Now system, allowing attendees to familiarize themselves with its features. The commission expressed optimism about the potential of the new system to enhance transparency and accessibility in city planning processes, with ongoing feedback from the public being welcomed to further refine the platform.

As Dallas continues to grow, these advancements in city planning are expected to facilitate smoother interactions between the city and its residents, ultimately fostering a more engaged and informed community.