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Linda Jarrell outlines Department of Technology's budget and efficiency strategies

June 14, 2023 | San Francisco County, California


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Linda Jarrell outlines Department of Technology's budget and efficiency strategies
In the heart of San Francisco's bustling city hall, the Department of Technology (DT) presented its budget for the upcoming fiscal year, highlighting a commitment to modernization and efficiency. Linda Jarrell, the city's Chief Information Officer, opened the meeting with gratitude for her team’s hard work in developing a budget that not only meets the city's needs but also aligns with the mayor's vision for a cleaner, safer, and more economically vibrant city.

The budget proposal, which reflects a significant increase of $13.8 million over the previous year, is primarily driven by rising fixed costs. However, Jarrell emphasized that the department successfully achieved a 5% budget reduction, amounting to $11 million, through strategic operational savings. These savings were realized by negotiating vendor contracts, eliminating outdated software licenses, and optimizing resources, showcasing a proactive approach to managing taxpayer dollars.

Jarrell detailed the department's focus on IT modernization, resilient systems, and cybersecurity, which are crucial as the city navigates the complexities of contemporary governance. With a workforce of 259 full-time employees, the department has transitioned many positions to permanent status, enhancing stability and service delivery.

A notable aspect of the budget discussion was the emphasis on reducing legacy operating costs, which have decreased by 8% over the past four years. This reduction has allowed the city to invest in new technologies without a proportional increase in resources. The department has nearly doubled the number of endpoints and added over 500 new cloud business systems in just two years, a testament to its commitment to innovation.

One specific initiative highlighted was the introduction of a new mobile device management policy aimed at improving the efficiency of unused cell phones, projected to save the city $500,000 in the next budget cycle. This initiative, along with others, reflects a broader strategy to streamline operations and enhance service delivery.

As the meeting concluded, the focus remained clear: the Department of Technology is not just about maintaining systems but is actively transforming how the city operates, ensuring that San Francisco remains at the forefront of technological advancement while being fiscally responsible. The implications of these discussions resonate beyond the budget, promising a more efficient and responsive city government for all residents.

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