McKinney Committee Evaluates Major Financial Firm's Customer Service and Investment Portfolio

During a recent government meeting in McKinney, Texas, discussions centered on the review of the city's 457(b) retirement plan, highlighting the potential transition to a new provider. The committee emphasized the importance of customer service and the need for improved representation, which they felt was lacking with the current provider.

The committee members noted that the prospective new provider has a strong reputation and a proven track record in managing accounts for municipalities and nonprofits, indicating their capability to handle larger accounts than that of McKinney. Their extensive investment portfolio, reportedly in the billions, reflects their significant presence in the public sector.

One committee member pointed out that the new provider's commitment to customer service was a key factor in their consideration, as they aim to ensure that the city's retirement plan meets both quality and cost criteria. The transition process has been thorough, taking longer than expected due to the committee's dedication to due diligence.

As McKinney continues to explore options for enhancing its retirement plan, the focus remains on finding a provider that can deliver both quality service and value for the city's employees. The committee's efforts underscore a commitment to improving the financial well-being of city staff, which ultimately benefits the entire community.