United Way Toledo Reports on 211 Services and ALICE Community Support Initiatives

The Toledo Housing & Community Development Committee meeting on August 28, 2025, spotlighted the pressing need for community support through the United Way's 211 services and the ALICE report, which highlights the financial struggles faced by many residents. Wendy Piestrew, CEO of United Way of Greater Toledo, and Erin Tupper, senior director of outreach and advancement, presented critical data revealing that over 36,000 referrals for housing assistance were made through 211 in the past year alone.

The ALICE (Asset Limited, Income Constrained, Employed) report underscores the challenges faced by working families in Toledo, where many earn below the threshold necessary to meet basic living costs. For instance, the median wage for a cashier in Ohio is approximately $25,390, while the household survival budget is estimated at $40,152, leaving a significant gap that many families struggle to bridge.

Piestrew emphasized the importance of 211 as a 24/7 resource connecting individuals to essential services, including food, utilities, and transportation. The service is particularly vital in times of crisis, as demonstrated during recent local disasters, where community resource advisors (CRAs) provided immediate assistance to those in need.

The meeting also introduced the concept of a Community Information Exchange (CIE), aimed at enhancing service delivery by tracking individuals' interactions with various community resources. This initiative seeks to create a comprehensive understanding of community needs and improve the efficiency of support services.

As the meeting concluded, the stark reality of the shelter waitlist was revealed, with 195 families, 67 single females, and 38 single males currently awaiting assistance. This data highlights the urgent need for continued investment in community resources to address the growing demand for housing and support services in Toledo. The discussions at the meeting not only shed light on the challenges faced by residents but also reinforced the commitment of local leaders to find innovative solutions to improve community well-being.