Puerto Rico Officials Propose Mediation Mechanism to Aid Small Businesses in Disputes

The government meeting held on August 29, 2025, by the Cámara de Representantes in Puerto Rico focused on the discussion of legislative measures aimed at improving the legal framework for small businesses and consumers. The session began with an overview of the proposed project, which seeks to establish a more accessible mechanism for resolving disputes between merchants and consumers without resorting to costly litigation.

One of the primary concerns raised during the meeting was the variability of legal remedies available across different states, highlighting the need for a standardized approach in Puerto Rico. Representatives emphasized the importance of creating a reparative method that allows for mediation before disputes escalate to court, which can be financially burdensome for small merchants.

The discussion also touched on the role of the Office of Monopolistic Affairs, which aims to provide guidance and support to businesses navigating regulatory challenges. The office currently has three special prosecutors and two attorneys dedicated to handling complaints and facilitating investigations into merchant practices. The representatives noted that many small business owners lack legal knowledge, which can lead to compliance issues.

Collaboration between various government departments, including the Department of Consumer Affairs and the Department of Economic Development, was highlighted as essential for providing comprehensive support to merchants. The meeting underscored the need for interagency cooperation to ensure that businesses receive the necessary orientation and resources to thrive.

Additionally, the representatives discussed the importance of creating a regulatory framework that encourages investment in Puerto Rico while protecting consumer rights. The Director of Commerce and Exportation expressed confidence that the proposed legislation would not hinder new investments but rather support small and medium enterprises through available resources.

In conclusion, the meeting addressed critical issues surrounding the legal and regulatory environment for small businesses in Puerto Rico. The representatives agreed on the necessity of developing a more efficient dispute resolution process and enhancing support systems for merchants to foster a more favorable business climate in the territory. Further steps will be taken to refine the proposed measures and ensure they align with the administration's goals of promoting economic growth and consumer protection.