Resident Kirk Wong raises concerns about utility charges at City Council meeting

The Pinole City Council meeting on September 2, 2025, highlighted significant concerns from residents regarding city communication and utility billing practices.

During the meeting, a resident expressed frustration over a lack of communication from the city, particularly regarding community events and council meetings. The speaker emphasized that many citizens were unaware of important happenings, urging the council to improve its outreach efforts. "We got to get our act together here," the resident stated, stressing the need for timely information and accountability from elected officials.

Another resident, Kirk Wong, raised issues related to a recent 17% increase in utility charges for tenants in a mixed-use building. Wong pointed out that this increase was substantial, especially considering that water and garbage services were included in leases when the building was constructed over 15 years ago. He noted that tenants were only charged for these services starting in 2022, and he questioned the fairness of the billing practices, particularly since commercial units in the same building were not being charged for water and garbage. Wong called for the city council to investigate the utility billing practices and ensure transparency for tenants.

The meeting concluded with no further public comments, and the council moved on to reports and communications, with the mayor expressing hope that everyone had a good August break and was ready to resume city business.

These discussions underscore ongoing concerns about city governance and the need for improved communication and fair billing practices in Pinole. The council's response to these issues will be crucial in addressing resident dissatisfaction and fostering community trust.