Community Advocates Demand Accountability in Milwaukee County Transit Services

The Milwaukee County Committee on Transportation and Transit convened on September 3, 2025, for a hybrid meeting to discuss pressing issues regarding the county's transportation services. The meeting, held in Room 203-R and live-streamed for public access, featured a range of speakers addressing concerns about the current state of transit services, particularly for vulnerable populations.

The session began with a passionate address from a representative of Mox Transport Services, who criticized the county's management of transit operations. The speaker expressed frustration over the discipline and termination of drivers who were advocating for fair treatment and better service. They highlighted a significant reduction in the workforce, from 3,000 employees to just 900, and warned that ongoing service cuts would further harm the community. The speaker urged the committee to take accountability for these issues and improve oversight of transit operations.

Following this, Rebecca Rabatin, a community access and legislative policy analyst with Independence First, addressed the committee. She emphasized the critical role of public transportation for individuals with disabilities, many of whom rely on the fixed route system. Rabatin raised concerns about potential route cuts due to budget deficits and urged the committee to maintain current bus services, noting that Milwaukee County has a high percentage of non-drivers among its residents.

Rabatin also pointed out issues with the paratransit service provider, Transdev, including a reported $3.3 million budget overage. She called for increased oversight and accountability, questioning whether the county had considered reintroducing competition for paratransit services to improve efficiency and service quality. Additionally, she highlighted the importance of the same-day on-demand paratransit taxi service, which has seen growing ridership and limited complaints, stressing its necessity for emergencies.

The meeting underscored the urgent need for Milwaukee County to address the challenges facing its transportation services, particularly for those who depend on public transit for essential needs. The committee's next steps will likely involve further discussions on budget allocations and service management to ensure that the transit system remains viable for all residents.