Council Member Peacock Questions Security Staffing Gaps Amid Increased Enhancements

In the heart of Charlotte's city hall, council members gathered for a wrap-up meeting on September 2, 2025, to discuss pressing issues surrounding public safety and security enhancements. The atmosphere was charged with a sense of urgency as officials reviewed the progress made in bolstering security measures across the city, particularly in light of recent incidents that have raised community concerns.

The meeting highlighted the ongoing collaboration between Katz Security and the Charlotte-Mecklenburg Police Department (CMPD). Council member Peacock initiated discussions by acknowledging the significant investments made in hiring additional security personnel since early 2023. Interim security director, Mr. Cagle, confirmed that the city has been actively working to fill staffing gaps, with a current total of 186 personnel against a contract allowance of 218. This leaves 32 positions open, a challenge attributed to the demanding nature of security roles and the specialized training required for transit policing.

Cagle emphasized the importance of not only filling these positions but also ensuring that new hires receive adequate training to meet the evolving needs of public safety. “It’s hard to hire,” he noted, reflecting on the complexities of attracting qualified candidates for such critical roles. The city has developed training programs aimed at equipping staff with the necessary skills to effectively manage security in transit environments.

As the discussion progressed, council members expressed a desire for updated statistics to better understand community perceptions of safety. Cagle mentioned that a survey conducted in 2024 indicated public sentiment before several high-profile incidents, prompting calls for a follow-up to gauge current feelings among residents.

The meeting concluded with a commitment to transparency and ongoing communication with the community. As the city moves forward, the focus remains on achieving full staffing and enhancing the safety of Charlotte’s neighborhoods, ensuring that residents feel secure in their daily lives. The council's proactive approach signals a dedication to addressing public concerns and fostering a safer environment for all.