Mendocino County Social Workers Raise Concerns Over Rapid Policy Changes and Client Safety

September 10, 2025 | Mendocino County, California


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Mendocino County Social Workers Raise Concerns Over Rapid Policy Changes and Client Safety
In the heart of Mendocino County, a recent Board of Supervisors meeting revealed deep concerns among social workers regarding proposed changes in management practices that could significantly impact the welfare of families in the region. As the meeting unfolded, voices of experience echoed through the chamber, cautioning against repeating past mistakes that had previously led to legal and organizational challenges.

One social worker, speaking on behalf of her colleagues, highlighted the troubling history of similar changes that had been piloted in the Fort Bragg office. Staff expressed that these past attempts had not served the best interests of clients or the department, raising alarms about the potential for history to repeat itself. “Ignoring these lessons risks repeating past mistakes,” she warned, emphasizing the need for a more thoughtful and collaborative approach to meet state guidelines.

Concerns about data integrity also surfaced, with staff alleging that the information used to justify the proposed changes was selectively presented. This led to unrealistic goals and a decline in trust between management and employees. The atmosphere was tense, as morale had already taken a hit, with over ten social workers leaving the department in the past year. The fear of further turnover loomed large if the changes were implemented without proper consideration.

Another social worker from the Willits office voiced her apprehensions about the rapid implementation of new practices, particularly vertical case management, which could lead to increased burnout among staff. She stressed the importance of ensuring client safety and the need for a warm handoff between workers, especially when dealing with sensitive cases involving children.

The meeting also saw a call for accountability from the Board of Supervisors. One attendee criticized the board for its passive approach during discussions about budgetary issues, urging them to take a more active role in managing county operations. “You just sit there and listen. You take no action,” she lamented, emphasizing the need for the board to direct department heads to implement changes that could prevent future financial deficits.

As the meeting concluded, the atmosphere was charged with a mix of hope and concern. Social workers expressed a desire for collaboration with management to create a plan that truly addresses the needs of the families they serve. The urgency of the situation was palpable, with a collective hope that the board would heed the warnings and work towards a solution that prioritizes both employee well-being and client safety. The future of Mendocino County’s social services hangs in the balance, as stakeholders await the board's next steps in navigating these critical challenges.

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