Data Center Updates and Finalize Transition to Zoom Phone System

September 16, 2025 | Town of Needham, Norfolk County, Massachusetts


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Data Center Updates and Finalize Transition to Zoom Phone System
The Technology Advisory Board meeting held on September 15, 2025, focused on significant updates regarding the town's data centers and the transition to a new phone system.

During the meeting, officials provided an update on the ongoing improvements to the town's data centers. There have been challenges with equipment from Dell, specifically incorrect power supplies that have delayed progress. The team is currently working with both Dell and a reseller to resolve these issues. One data center is on hold due to HVAC concerns, prompting the team to set up a temporary main data center at a different location until the HVAC issues are addressed.

In addition to the data center updates, the meeting highlighted the completion of the town's transition to a VoIP phone system using Zoom Phone. This upgrade will unify communication across town hall and schools, which have already been using a different system. The transition is expected to enhance efficiency and modernize the town's communication infrastructure.

Overall, the meeting underscored the town's commitment to improving its technological capabilities, despite facing some logistical challenges. The next steps include finalizing the data center setup and ensuring a smooth rollout of the new phone system for all citizens.

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Scribe from Workplace AI
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