Emergency medical services in Winter Haven are set for a significant upgrade, thanks to a newly approved memorandum of understanding (MOU) between the city and Polk County. During the recent agenda review meeting on September 17, 2025, city officials highlighted the importance of this agreement in formalizing the delivery of advanced life support to residents.

"This MOU memorializes our current day practices," stated a city representative, emphasizing that it outlines the responsibilities and standards for emergency medical services. A key aspect of the agreement is the identification of Dr. Banerjee as the medical director, ensuring a direct line of medical oversight for the city's EMS operations.

Additionally, the MOU stipulates that Polk County will provide all necessary EMS supplies, including soft goods and major hardware, at no cost to Winter Haven. This arrangement not only alleviates financial burdens on the city but also guarantees that the EMS team is equipped with the latest tools for patient care.

The agreement also reinforces the city's commitment to maintaining high standards in patient care reporting practices, which they are already meeting. By formalizing these practices, the MOU ensures that any changes to the service delivery will involve discussions between both parties, preventing unilateral decisions.

This proactive step is expected to enhance the quality of emergency medical services in Winter Haven, ultimately benefiting the community's health and safety. As the city moves forward with this agreement, residents can look forward to improved emergency response capabilities.