On September 12, 2025, the City of Lawrence, Indiana, unveiled its innovative "Crosswalk to Care" program during a government meeting led by Mayor Deb Whitfield. This initiative aims to enhance community health and wellness by providing alternative resources for individuals who call 911, thereby reshaping emergency response protocols in the city.

The program, set to launch on September 15, introduces trained nurses and navigators who will assist callers in accessing appropriate care options, such as clinics, telehealth services, and mental health support. Mayor Whitfield emphasized that while urgent situations will still be directed to emergency services, the new program offers an additional choice that can lead to quicker responses and improved health outcomes for residents. "This program is about dignity," she stated, highlighting its focus on compassion and innovation.

Fire Chief Bob Wallace further elaborated on the program's significance, noting that not every 911 call necessitates an ambulance or emergency room visit. The Crosswalk to Care initiative aims to ensure that emergency resources remain available for life-threatening situations while connecting citizens to the care they need, regardless of their circumstances. Chief Wallace assured the community that the program would not incur additional costs for taxpayers, making it a sustainable solution for enhancing public health.

Dr. John Kunzer, the city's chief medical officer, reinforced the program's alignment with the broader "Live Longer in Lawrence" initiative, which seeks to promote healthier lifestyles across all age groups. He described the Crosswalk to Care program as a "system-based solution" that connects residents with various health resources, ensuring they receive timely and appropriate care without unnecessary delays in emergency rooms.

The meeting concluded with a sense of pride in the collaborative efforts that brought the program to fruition, with acknowledgments to key contributors, including Chief Wallace, Dr. Kunzer, and the team at Crosswalk Health. As Lawrence prepares to implement this forward-thinking approach to emergency response, the community can anticipate a more integrated and compassionate healthcare system that prioritizes well-being and accessibility for all residents.