During the recent City of Waco Business Session on September 16, 2025, a resident raised significant concerns regarding the city's street sweeping fees and the water department's tagging system for overdue bills. The resident, who has lived at the same address since 1989, expressed frustration over being charged a $2 fee for street sweeping services that they claim have not been rendered. They are seeking guidance on how to address this issue and potentially receive reimbursement for the fees paid over the years.

Additionally, the resident criticized the water department's tagging system, which imposes a $25 fee for overdue bills, suggesting that it disproportionately affects low-income families and those on fixed incomes. They requested that a representative from the water department be invited to a future meeting to provide clarity on the demographics of those impacted by this system and the revenue generated from these fees.

The city council members acknowledged the resident's concerns but noted that they could not provide immediate answers during the meeting. They encouraged the resident to follow up with the appropriate city officials for further assistance regarding the reimbursement issue and the tagging system.

These discussions highlight ongoing challenges faced by residents in Waco, particularly regarding municipal fees and their impact on vulnerable populations. The council's response indicates a willingness to address these concerns, suggesting that future meetings may include more detailed discussions on these topics.