The Chesterfield County Board of Supervisors convened on September 17, 2025, to receive the annual update from the Fire and Emergency Medical Services (EMS) department, highlighting significant achievements and ongoing challenges faced by the department. Chief Center presented a comprehensive overview of the Emergency Operations Branch, emphasizing the dedication of both uniformed and civilian personnel in risk reduction and management services.

A poignant moment in the meeting was the tribute to Captain Robert Talbot, who passed away from occupational cancer, marking the fourth active duty firefighter loss in three years. This loss underscored the emotional toll on the department, yet Chief Center noted the resilience of the team as they continued to respond to over 55,000 incidents in the past fiscal year—a record for the department.

The report revealed that 76% of these incidents were EMS-related, with a notable trend: over 67% of transported patients were aged 65 and older. This demographic shift is expected to exert increasing pressure on the EMS system, prompting discussions about the need for refined care strategies. The department has implemented a peak demand ambulance program, funded by ARPA, to better manage low-acuity patients during high-demand periods, thereby allowing primary ambulances to focus on more critical cases.

Additionally, the department's Mobile Integrated Health (MIH) program has shown success in addressing the needs of chronically ill patients, reducing their reliance on emergency services. The integration of whole blood services, in partnership with Inova Blood Services, aims to enhance emergency care for severely injured patients, with plans to expand this service further.

Fire incidents remained steady, with 311 structure fires reported, resulting in nearly $10 million in property losses. Cooking-related incidents continued to be the leading cause of fires, and while the year saw a slight decrease in fire-related deaths and injuries, the department remains vigilant in its prevention efforts.

The meeting also addressed adjustments to the urban zone boundaries, redefining service areas based on population density to improve response times and resource allocation. This strategic move aims to enhance service delivery in areas with higher demands.

In conclusion, the annual update highlighted the Fire and EMS department's commitment to adapting to community needs, particularly in light of an aging population. As the department prepares for future challenges, the focus remains on innovative solutions and community support to ensure effective emergency services for all residents.