In a pivotal meeting held on September 22, 2025, the Collierville Board of Mayor and Aldermen took significant steps toward modernizing the town's administrative and infrastructure systems. The evening began with a presentation from Chief Technology Officer Gary Vanderhagen, who outlined a proposal for a comprehensive Enterprise Resource Planning (ERP) solution. This new cloud-based system, which will replace outdated software, aims to streamline various town operations, including financial management and utility billing. Vanderhagen emphasized the benefits of improved automation and reduced paperwork, which will enhance service delivery for Collierville residents.

The board unanimously approved the contract with Iron Brick Associates, LLC, and its partners—Workday, Sprypoint, and OpenGov—totaling nearly $5.9 million over five years. This decision marks a significant investment in the town's technological future, reflecting a long-standing need for modernization.

Following this, Community and Economic Development Director Michael Clark presented a professional services agreement with Friese and Nichols for the creation of a comprehensive town plan. This initiative, backed by a $500,000 budget, aims to address land use, transportation, and public engagement. The board expressed confidence in the selected team, which includes experienced planners from major cities, ensuring a robust approach to the town's future development.

The meeting also addressed infrastructure improvements, including the Eastbrook Trail project. Deputy Town Engineer Shane Richardson reported that the project came in under budget, with Wagner General, Inc. awarded the contract for $485,691. This project aims to repair and enhance the trail, addressing safety concerns due to tree roots and surface damage.

Additionally, the board approved a contract for culvert replacement at Highway 72 and Sycamore Road, also awarded to Wagner General, for $77,521. This project is crucial for maintaining safe drainage and preventing further road damage.

As the meeting concluded, the board's decisions underscored a commitment to enhancing Collierville's infrastructure and administrative efficiency, paving the way for a more modern and responsive local government. The community can look forward to improved services and infrastructure as these projects move forward.