Department of Family proposes digital catalog for Puerto Rico's disadvantaged populations
September 22, 2025 | House of Representatives, House, Committees, Legislative, Puerto Rico
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In a recent meeting of the Camara de Representantes in Puerto Rico, officials gathered to discuss the strategic plan for enhancing digital access to government services. The focus was on creating a comprehensive digital catalog of services, aimed at making information more accessible to all citizens, particularly those in disadvantaged communities.
The initiative, aligned with Governor Jennifer A. González Colón's vision, seeks to bridge the digital divide by ensuring that every Puerto Rican, regardless of their socio-economic status or geographic location, can access essential services online. This includes facilitating transactions through mobile devices and web platforms, reducing the need for in-person visits to government offices.
However, the meeting emphasized the importance of maintaining printed materials for those without internet access. Officials recognized that many citizens, especially older adults, may not be comfortable with digital tools or may lack reliable internet connectivity. The proposal aims to strike a balance, ensuring that while digital resources are expanded, traditional printed catalogs remain available to support those who need them.
The Department of Family Services highlighted its ongoing commitment to oversee the implementation of this digital transformation, stressing the necessity of a clear administrative structure and adequate funding to support the development and maintenance of the catalog. They believe that a well-organized approach will enhance the delivery of services across the island.
As discussions progressed, representatives expressed their support for the proposed Senate Bill 517, which aims to create this digital catalog. They acknowledged the critical need for continued outreach to ensure that all citizens, particularly the elderly, are informed about available programs and benefits.
The meeting concluded with a shared commitment to modernize service delivery while ensuring that no one is left behind in the transition to a more digital government. The path forward promises to enhance accessibility and efficiency, ultimately benefiting the entire Puerto Rican community.
The initiative, aligned with Governor Jennifer A. González Colón's vision, seeks to bridge the digital divide by ensuring that every Puerto Rican, regardless of their socio-economic status or geographic location, can access essential services online. This includes facilitating transactions through mobile devices and web platforms, reducing the need for in-person visits to government offices.
However, the meeting emphasized the importance of maintaining printed materials for those without internet access. Officials recognized that many citizens, especially older adults, may not be comfortable with digital tools or may lack reliable internet connectivity. The proposal aims to strike a balance, ensuring that while digital resources are expanded, traditional printed catalogs remain available to support those who need them.
The Department of Family Services highlighted its ongoing commitment to oversee the implementation of this digital transformation, stressing the necessity of a clear administrative structure and adequate funding to support the development and maintenance of the catalog. They believe that a well-organized approach will enhance the delivery of services across the island.
As discussions progressed, representatives expressed their support for the proposed Senate Bill 517, which aims to create this digital catalog. They acknowledged the critical need for continued outreach to ensure that all citizens, particularly the elderly, are informed about available programs and benefits.
The meeting concluded with a shared commitment to modernize service delivery while ensuring that no one is left behind in the transition to a more digital government. The path forward promises to enhance accessibility and efficiency, ultimately benefiting the entire Puerto Rican community.
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