The Public Service Commission of Maryland convened on September 24, 2025, to discuss key updates regarding demand response programs and budget reallocations between commercial and residential sectors. The meeting featured representatives from Potomac Electric Power Company (Pepco) and Delmarva Power and Light Company, who expressed appreciation for the ongoing review of their requests.

The first significant topic addressed was the flexible load management (FLM) program. Commissioner Sussman raised concerns about the potential exclusion of low-income customers who may not afford the necessary devices to participate in the program. He emphasized the importance of ensuring that all customers have the opportunity to opt into the program, regardless of their financial situation. The representatives assured the commission that they would verify whether any changes had been made to the program that could inadvertently limit access for these customers.

Following this, Commissioner Litton inquired about the anticipated changes in participation rates for the commercial program, which had not met expectations. The representatives indicated that ongoing marketing efforts were in place to boost enrollment, and they did not foresee a negative impact from the proposed budget reallocation to the residential program. They noted that while the current forecasts for commercial participation were low, they expected an increase in the following year due to enhanced promotional activities.

The discussion also touched on the demographic differences between the service territories of Pepco and Delmarva Power. While acknowledging these differences, the representatives highlighted successful marketing strategies that had led to increased enrollment in the residential program, particularly in the Delmarva area.

In conclusion, the meeting underscored the commission's commitment to inclusivity in demand response programs and the importance of effective marketing strategies to enhance participation across diverse customer bases. The representatives agreed to follow up on the concerns raised regarding device accessibility for low-income customers and to continue efforts to improve enrollment in commercial programs.