The Osteopathic Medical Board of California's enforcement and probation unit is making significant strides in improving its operations, as highlighted in the recent meeting on January 18, 2024. Executive Director Bridal Calderon reported a robust performance in handling enforcement actions, with a notable 41% increase in consumer complaints compared to the previous year. This surge is attributed to improved processes, including a revamped Medical Board website that now directs complaints more efficiently.

The enforcement unit has also enhanced its training and operational capabilities, allowing staff to conduct desk investigations and issue administrative citations independently. Despite the recent departure of a key staff member, the addition of Andrea Harmon is expected to alleviate caseload pressures, reducing the average number of cases per analyst from 145 to approximately 109.

Calderon emphasized the board's commitment to timely investigations, reporting an average of just four days to acknowledge complaints, well below the target of ten days. However, challenges remain, particularly with cases referred to the Attorney General's office, where the average processing time is currently around 1,052 days, significantly exceeding the target of 540 days.

The board is actively working on revising its disciplinary guidelines, with a draft expected for review in May. The meeting also revealed that the most common violations among probationers include gross negligence and unprofessional conduct, underscoring ongoing concerns within the profession.

As the board continues to refine its processes and address the backlog of cases, stakeholders can anticipate a more efficient enforcement system aimed at protecting public safety and maintaining professional standards in osteopathic medicine.