In a recent meeting of the Cemetery and Funeral Bureau's Advisory Committee, held on October 11, 2023, significant strides towards modernization were discussed, promising to reshape the way the Bureau operates. The focus was on enhancing electronic business practices, which aim to streamline processes and improve efficiency for both staff and applicants.

As the Bureau transitions to a more digital framework, officials announced plans to phase out paper applications entirely. This shift is expected to not only increase productivity but also reduce processing times significantly. Currently, about 50% of applications are submitted online, a figure that the Bureau hopes to increase as they encourage more electronic submissions. The move to an electronic system allows applicants to enter their own information, minimizing human error and expediting the overall process.

Michelle Arthur, the Bureau's audit manager, provided an update on compliance with annual reporting requirements. She noted that 64% of funeral establishments had submitted their annual reports on time, although many licensees remain unaware of their obligation to file a declaration of non-reporting status each year. The Bureau has been proactive in reminding licensees of deadlines through email blasts and social media, which have proven effective in improving compliance rates.

The meeting underscored the Bureau's commitment to modernization and efficiency, setting the stage for a future where electronic processes dominate. As these changes unfold, the Cemetery and Funeral Bureau aims to enhance accessibility and accuracy, ultimately benefiting both the industry and the families it serves.