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Department of Consumer Affairs begins new strategic planning process with DEI integration

October 31, 2023 | Cemetery and Funeral Bureau, Other State Agencies, Executive, California


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Department of Consumer Affairs begins new strategic planning process with DEI integration
In a pivotal meeting held on October 11, 2023, the Cemetery and Funeral Bureau's Advisory Committee gathered to discuss the development of a new strategic plan, marking a significant step forward as the current plan approaches its expiration. Under the guidance of Anne Fisher, a strategic business analyst, the committee explored the essential components of strategic planning, emphasizing the importance of stakeholder feedback and the integration of diversity, equity, and inclusion (DEI) principles into future objectives.

Fisher outlined the strategic planning process, which involves a five-phase approach that begins with surveying stakeholders and culminates in action planning. This structured method aims to define the bureau's mission, vision, and values while setting measurable goals for the upcoming years. The incorporation of DEI considerations is a notable enhancement, reflecting the state's commitment to equity in all policies and practices. Fisher encouraged committee members to weave DEI impacts into their objectives, ensuring that the bureau's future direction is inclusive and representative of California's diverse communities.

The meeting also highlighted the importance of engaging with both internal and external stakeholders through interviews and surveys, allowing for a comprehensive understanding of the challenges and opportunities facing the bureau. As the committee prepares to draft the new strategic plan, members were reminded of the upcoming interviews designed to gather insights that will shape the bureau's goals for the next four years.

In addition to the strategic planning discussions, Melissa Geer from the Department of Consumer Affairs provided updates on DEI initiatives, including training sessions for DCA staff and the launch of a new DEI webpage. Geer also announced legislative changes affecting public meeting protocols, which will allow for greater flexibility in how meetings are conducted, enhancing public participation.

As the meeting concluded, committee members expressed enthusiasm for the strategic planning process and the opportunity to contribute to the bureau's future. The collaborative efforts and commitment to inclusivity signal a promising direction for the Cemetery and Funeral Bureau as it seeks to better serve the needs of Californians in the years to come.

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