[{"_1":2,"_111":-5,"_112":-5},"loaderData",{"_3":4,"_26":27},"root",{"_5":6,"_17":10,"_18":19,"_20":21,"_22":10,"_23":-5,"_24":-5,"_25":10},"user",{"_7":8,"_9":10,"_11":10,"_12":-5,"_13":-5,"_14":15,"_16":-5},"roles",[],"isAuthenticated",false,"isPremium","planName","subscriptionStatus","featureFlags",{},"insightsBudget","isDevelopmentHost","userPreferences",{},"recaptchaSiteKey","6LcvOJcUAAAAAHsB-gPGfGktcRlKpH7OTIU_dMTD","isImpersonating","impersonation","affiliateStatus","isFreedomPortal","routes/v2/article/layout",{"_28":29,"_30":31},"notFound",true,"relatedArticles",[32,75,87,99],{"_33":34,"_35":36,"_37":38,"_39":40,"_41":42,"_43":44,"_45":46,"_47":48,"_49":50,"_51":52,"_53":54,"_55":56,"_57":58,"_59":60,"_61":62,"_63":64,"_65":66,"_67":68,"_69":70,"_71":72,"_73":72,"_74":72},"mediaId",6455281,"mediaKeyId","5850665-288ed9fdb2d048b86e715812fef7ca4f","parentId",5850665,"title","House approves probe into LUMA complaint handling after members cite repeated closed claims","audioSeconds",104,"startMs",2758000,"endMs",2862000,"viewUrl","/Search/View?dp=1&key=5850665-288ed9fdb2d048b86e715812fef7ca4f&start=2758&end=2862","thumbnailUrl","https://assets.pipeline.soar.com/5850665-288ed9fdb2d048b86e715812fef7ca4f/thumbnail_2758000.jpg","articleUrl","/articles/6455281/House-approves-probe-into-LUMA-complaint-handling-after-members-cite-repeated-closed-claims","mediaUrl","https://secure.pipeline.soar.com/6455281-36186267c17ca68b545724bcfb52a4cb/orig.mp4?Expires=1770501722&Signature=T6XP4aSkSaokEYd4fNedV~8sbAbja4ocSIHbgppZiFRwCOi34NbDI1RDNA-138hsK4far7pf1acpZrhlivqbFe16q1JUzk84MTrALqUzA34-I0YCexmPcVym6eue-M1-EkZ7Hnkhqni9U~Ityzx-uCz7vSBI4RAayLxMP4z1jIKRLQ1Q8VpFFawZ2YsZHJsqr4jqrPwF35s0EzvJhC4O8AkCVlOxwEvktVW6ppfE-8aouDiY8Wb0IMPqlBKEURj9nYK4IQDK0Klt47wG3TX~vhlEbIF9RYq5EKNpmQmfPi88YPEIzj4gK-MZpBYcfnpkdZF-g9eBqxkjYCcxQk~sQw__&Key-Pair-Id=KUT5TJCACFTXG","author","Camara de Representantes PR","date","2025-09-29T17:00:47Z","article","The House approved Resolution de la Cámara 399 on Sept. 29 to investigate how LUMA, the island's electric service operator, processes and closes customer complaints.

Representative Hernández Concepción introduced the measure and described constituent reports that LUMA frequently closed outage or service complaints without resolving them, forcing residents to file multiple complaints for the same problem. \"...cuando hay situaciones de averías de Luma... nos envían las querellas... luma las ha cerrado y no las ha atendido,\" he said on the floor.

Hernández Concepción asked that the measure include public hearings and encouraged citizens to follow the commission's schedule so the committee can summon LUMA officials and others to explain complaint-handling procedures. The sponsor said the inquiry seeks to ensure complaints are logged and addressed and to determine why some citizens must file six to eight complaints before service is restored.

The resolution was received, debated and approved by the chamber. The transcript records voice approval and does not show a roll-call tally for the second-turn approval; subsequent calendaring placed related measures for final voting.

Why it matters: The inquiry targets utility responsiveness and consumer protections at a time when members reported recurring outages and customer frustration. The investigative process could result in recommendations or enforcement requests to regulatory agencies.

Next steps: Resolution de la Cámara 399 will be referred to the House commission for hearings and evidence gathering.","mediaType","Video","parentTitle","Hemiciclo","oneSentenceSummary","Representative Hernández Concepción presented and the House approved Resolution de la Cámara 399 to investigate LUMA's handling of customer complaints, citing instances where claims were closed without resolution.","taxTitle","House of Representatives, House, Committees, Legislative, Puerto Rico","taxId",77854,"location","","headline","shortSummary",{"_33":76,"_35":36,"_37":38,"_39":77,"_41":78,"_43":79,"_45":80,"_47":81,"_49":82,"_51":83,"_53":84,"_55":56,"_57":58,"_59":85,"_61":62,"_63":64,"_65":86,"_67":68,"_69":70,"_71":72,"_73":72,"_74":72},6455286,"House approves investigation into Corozal water access after decades of complaints",282,2359000,2641000,"/Search/View?dp=1&key=5850665-288ed9fdb2d048b86e715812fef7ca4f&start=2359&end=2641","https://assets.pipeline.soar.com/5850665-288ed9fdb2d048b86e715812fef7ca4f/thumbnail_2359000.jpg","/articles/6455286/House-approves-investigation-into-Corozal-water-access-after-decades-of-complaints","https://secure.pipeline.soar.com/6455286-3fe31985380bae3917b1e41b4361e20e/orig.mp4?Expires=1770501722&Signature=VUCuGfJXvJGUBSCA090bNNFEMZaV5653msmWHvXddekwJjSMEVc2aZlmI5HEBCKDEusUFAbqlMKqYJ-cArUQ0CsSM3JXTLWp0vnDddZfp3qwasc3zET0jQlav2CuhWq2Nvu7Ip~7Z6YULytsDC8~VujPOsqcCN3P0-~9zPUKtUBDZS-UuIIsmx1CrLAO6VNrKFxq912Pb6dO7vT0wSRXNjcLeaOCbA4ZnRxYt13BrGaSOcs5p54vEFTETquL48yE5sctGjPfQheDFYG2n3nkLO7PZvYsWG~ldG~hyKdJku0mZyOWgFX6FeYSJVR0C9vZY~VJI5pH7ScSrZTlegcEpw__&Key-Pair-Id=KUT5TJCACFTXG","The House of Representatives approved Resolution de la Cámara 356 on Sept. 29 to open an investigation into chronic potable-water shortages affecting the municipality of Corozal.

Representative Neidy Lebrón Robles, who sponsored the resolution on behalf of the Puerto Rican Independence Party delegation, told the chamber that studies over the past 20 years have documented the problem and that local residents have organized to press for permanent solutions. \"Estamos... muy complacidos de que finalmente esta situación del agua para Corozal sea atendida,\" she said during the second-turn debate.

The resolution directs the relevant House commission to investigate the condition of water-service infrastructure and coordination with utilities and municipal authorities. Representative Roque Gracia, who said he represents a district that includes parts of Corozal, noted prior investments and meetings with the Puerto Rico Aqueduct and Sewer Authority (PRASA) and local officials, and welcomed the resolution as a vehicle to continue oversight. \"Esta situación sabemos que va a seguir teniendo... hasta que... la represa del barrio negro se complete y se hagan los trabajos de la planta de filtración,\" Gracia said, describing ongoing infrastructure needs and prior expenditures.

The sponsors and supporters emphasized that incomplete public data complicates responses. Lebrón Robles said the most recent updated outage information on PRASA's public page dated from April 2025, limiting real-time oversight. Members said the probe would aim to identify causes, outstanding projects, and responsible agencies.

Action and procedure: The chamber received the resolution, debated it in the second turn and on later consideration approved Resolution de la Cámara 356 by voice vote. The record does not include a roll-call tally for that approval in the transcript.

Why it matters: Members described Corozal's shortage as a two-decade problem that also relates to recent islandwide service interruptions, and framed the investigation as a step toward long-term infrastructure completion, including work on the Barrio Negro reservoir and filtration plant.

Next steps: The resolution will be referred to the appropriate House commission for hearings and further action, as provided in the measure.

","The Puerto Rico House of Representatives approved Resolution de la Cámara 356 to investigate long-standing potable water shortages in Corozal after members detailed 20 years of unresolved problems and recent islandwide outages.",{"_33":88,"_35":36,"_37":38,"_39":89,"_41":90,"_43":91,"_45":92,"_47":93,"_49":94,"_51":95,"_53":96,"_55":56,"_57":58,"_59":97,"_61":62,"_63":64,"_65":98,"_67":68,"_69":70,"_71":72,"_73":72,"_74":72},6455271,"House approves four measures in final vote; projects 246, 340, 593 and joint resolution 149 pass unanimously in roll call",1065,8715000,9780000,"/Search/View?dp=1&key=5850665-288ed9fdb2d048b86e715812fef7ca4f&start=8715&end=9780","https://assets.pipeline.soar.com/5850665-288ed9fdb2d048b86e715812fef7ca4f/thumbnail_8715000.jpg","/articles/6455271/House-approves-four-measures-in-final-vote-projects-246-340-593-and-joint-resolution-149-pass-unanimously-in-roll-call","https://secure.pipeline.soar.com/6455271-36d8b0c8fc6d72b8ca8c346bfd19ca03/orig.mp4?Expires=1770501722&Signature=EZv70R2UWhLudkCjOsAYcZIjDHKEyZOCkbLsYO25T3ak-Isqk9tJzg5Kamb45e1LOG~i~voL~88wwzsagUdZkHVWh5sXp~ylS2Rs~fwVlnP3E4JRu42J2UBUTd0-DrWM6XC0uA4U3GX4thmTuDiojS2c0himOA28T5vTHYyKuemQeGhPnAaJMSv-kSZxdLGHJGxl1ZFV1K3LKZXZHSJeT8lY4NxyAmUUr3CIJ4UGBJPZco0fw-3XUwEtgmU5YzQjwcrl5MPas~~A1rxPL8NWvj17f3DC3pe2OcARY-iguJDPV0RIN~6W~IsFcDZHORdJjq7MwUhVre6VGkGjT8D2Aw__&Key-Pair-Id=KUT5TJCACFTXG","The House completed a final electronic roll-call vote on Sept. 29 and approved four calendar items by recorded vote.

At 3:29 p.m. the House opened a 30-minute electronic voting period for the final calendar. The Clerk closed the vote at 3:44 p.m. and the chamber announced identical results for each listed measure: 51 votes in favor, zero recorded votes against.

Results recorded in the session transcript:

- Project de la Cámara 246: 51 votes in favor; approved.
- Project de la Cámara 340 (in conference report): 51 votes in favor; approved.
- Project de la Cámara 593 (as amended): 51 votes in favor; approved.
- Resolution conjunta de la Cámara 149: 51 votes in favor; approved.

The transcript does not name individual movers or seconds for the final motions on the floor; approvals followed the chamber's vote-opening procedure and closing announcement. The presiding officer announced that, \"Por el resultado de la votación final, todas las medidas han sido aprobadas.\"

Why it matters: Passage by recorded roll call moves each measure forward according to House rules. The measures span statute amendments, transparency in government procurement, and other matters set out in the calendar; the transcript includes earlier readings and in-room amendments for some measures.

Next steps: Passed bills proceed according to legislative process outside the recorded excerpt; the transcript logs the approvals and the roll-call tallies for public record.","In a 30-minute electronic roll call, the House recorded 51-0 votes in favor of Project de la Cámara 246, Project de la Cámara 340 (conference report), Project de la Cámara 593 and Joint Resolution de la Cámara 149.",{"_33":100,"_35":36,"_37":38,"_39":101,"_41":102,"_43":103,"_45":104,"_47":105,"_49":106,"_51":107,"_53":108,"_55":56,"_57":58,"_59":109,"_61":62,"_63":64,"_65":110,"_67":68,"_69":70,"_71":72,"_73":72,"_74":72},6455275,"Motion to discharge measure seeking to strip escorts from ex-governor ruled out of order after heated floor exchange",487,1092000,1579000,"/Search/View?dp=1&key=5850665-288ed9fdb2d048b86e715812fef7ca4f&start=1092&end=1579","https://assets.pipeline.soar.com/5850665-288ed9fdb2d048b86e715812fef7ca4f/thumbnail_1092000.jpg","/articles/6455275/Motion-to-discharge-measure-seeking-to-strip-escorts-from-ex-governor-ruled-out-of-order-after-heated-floor-exchange","https://secure.pipeline.soar.com/6455275-bbd529412a09bccb1f177c865be8b7e9/orig.mp4?Expires=1770501722&Signature=evDiDbff76TSTn2su5joc9jcki3~AOAT7bwSdgGFu9Ceu9gowkZK3h3u5yc7yu-v~aZEIWPhbM4aDP-5J5~lsWJDsvuSist1n1VJlLum5XlBOyPXjph2reo1jX27P-MqTblbGfYodtXO9qwOAzC4~bWlCVcR56qRzXWKolWm-t-HO00Ai~zvV61vda4ctjD~1tVLYFgGirnbNujDNDRXisGT7VwOP9kUKeWsSDvJD8z1G104K34iw5GcpXbjrhrEnJdodcCKUvWtwceexTXuhhatzi-iY95vpe-Wg8zk74VDCdLVqX6A8xEhmR6ldoVEWqpYYGUwMGt3938JhCjn8Q__&Key-Pair-Id=KUT5TJCACFTXG","Representative Héctor Ferrer raised a point of order on Sept. 29 seeking to use the second turn to discharge Resolution RC 188 so the chamber could consider removing paid escorts, a vehicle and fuel allowances assigned to former Governor Wanda Vázquez. The presiding officer and other members disagreed on procedure, and the request was not taken up.

Ferrer argued the floor time should allow consideration of the discharge motion and repeated his request, saying prosecutors had declared Vázquez culpable and that it was intolerable to continue the allowances. \"...no quieren quitarle el chofer, la gasolina y la guagua pagada por el pueblo de Puerto Rico mientras es se declaró culpable de corrupción,\" Ferrer said during the exchange.

The presiding officer and other members responded that the chamber was in the second-turn calendar-reading segment and that discharge motions belong in a different procedural phase; the presiding officer told members the point of order was outside the parliamentary stage then under consideration. Torres Zamora, the House spokesperson, and several members confirmed the ruling. Representative José Puente Hernández also intervened, defending the presiding officer's authority to manage procedure.

Outcome: The transcript shows the point-of-order request was ruled out of order and the calendar proceeded; no formal vote on discharging RC 188 occurred during the sessional minutes provided.

Why it matters: The exchange reflects floor-level dispute over parliamentary procedure and a contentious substantive request involving a former governor's security and allowances. While members voiced strong views, the chamber did not address the substance of removing escorts during that session.

Next steps: No action on RC 188 was recorded in the transcript; any future effort to discharge the resolution would need to follow the House's procedural rules for scheduling and discharge motions.","Representative Héctor Ferrer asked the House to discharge Resolution RC 188 to remove escort privileges for former Governor Wanda Vázquez; the presiding officer ruled the request out of order, prompting several members to argue procedure on the floor.","actionData","errors"]

Article not found

House approves probe into LUMA complaint handling after members cite repeated closed claims

House approves investigation into Corozal water access after decades of complaints

House approves four measures in final vote; projects 246, 340, 593 and joint resolution 149 pass unanimously in roll call

Motion to discharge measure seeking to strip escorts from ex-governor ruled out of order after heated floor exchange