Erin Armstorff, director of the West Central Agency on Aging, delivered a vital presentation at the Lincoln County Commissioners Meeting on September 29, 2025, highlighting the agency's extensive services for seniors across 17 counties. With a focus on increasing awareness of available resources, Armstorff emphasized the importance of community engagement, stating, "No matter how much advertising you do, nobody really remembers until they need our services."

The agency, funded through federal and state sources, as well as local county contributions, provides essential support such as nutrition services, legal aid, and in-home assistance for seniors. Armstorff detailed several key programs, including the Medicaid waiver program, which offers personal care and meal delivery for individuals requiring significant in-home support. Tori Franzen, the agency's choices program supervisor, elaborated on additional services like care management and caregiver support, which help families navigate the challenges of caring for aging loved ones.

Vicky Gleason, the public benefits specialist, discussed the complexities of Medicare enrollment, noting that open enrollment begins on October 15. She highlighted the agency's role in assisting seniors with understanding their options and preventing fraud.

Commissioners expressed gratitude for the agency's work, acknowledging the challenges posed by budget constraints and rising costs. Armstorff confirmed that while funding has remained stable, the increasing cost of living has made it difficult to expand services. "Staying flat line, we are unable to increase the dollars that we provide for in-home services," she explained.

The meeting underscored the agency's critical role in supporting Lincoln County's aging population, with commissioners recognizing the importance of maintaining these services for the community's well-being. As the agency continues to adapt to funding challenges, its commitment to helping seniors remain independent in their homes remains a top priority.