The City of Carlsbad is seeing significant improvements in community safety and quality of life around the Windsor Pointe Apartments, following a series of strategic interventions by city officials. During the recent City Council meeting, Housing and Homeless Services Director Mandy Mills and Assistant Police Chief Reid Shipley presented an update on the affordable housing project, which has been operational since 2022.

Windsor Pointe, located in the Village Barrio area, consists of 50 units, half of which provide supportive services for individuals experiencing homelessness and mental illness. Over the past two years, the city has actively addressed community concerns regarding safety and resource allocation, leading to a notable 62% decrease in calls for police service at the site.

Assistant Chief Shipley highlighted that the number of calls for service has dropped from 190 in a five-month period to just 87 in the last six months, representing less than 0.2% of the department's total calls. This decline is attributed to enhanced on-site management and security measures, including the hiring of additional community managers and the implementation of a new management plan that aligns with community priorities.

The council members expressed satisfaction with the progress, noting a reduction in complaints from residents and a more stable environment at Windsor Pointe. They emphasized the importance of ongoing collaboration with property management and county services to ensure continued improvements and support for residents, particularly veterans.

Looking ahead, the council plans to maintain regular meetings with stakeholders to monitor the situation and explore further enhancements, including securing additional funding for on-site security. The overall sentiment from the council was one of optimism, as they acknowledged the positive changes and the commitment to further improve the living conditions for all residents in the area.